Executive Assistant & Client Operations VA

SLF Media Group is a U.S.-based social media marketing agency looking for a highly organized, proactive Virtual Assistant to help manage client communication, scheduling, tasks, and day-to-day agency operations.

This is a long-term role for someone who can eventually work very independently. We want someone who notices what needs to happen, follows through, and makes sure nothing falls through the cracks.

Responsibilities

• Manage and organize business email
• Eventually respond to routine client email s and texts independently
• Schedule client meetings, video shoots, and follow-ups
• Manage the founder's calendar and to-do list
• Maintain tasks, deadlines, and recurring responsibilities in ----------
• Turn client requests into clear internal tasks and follow up until completed
• Coordinate between clients, our video editor, posting manager, and founder
• Send deliverables, review links, reminders, and client updates
• Handle miscellaneous client requests and administrative tasks
• Create simple Canva graphics when needed
• Occasionally schedule static posts or make requested social profile updates
• Help organize Google Drive and Dropbox
• Assist with occasional personal scheduling, travel research, and administrative tasks

You will not be responsible for making or answering phone calls, video editing, daily social media posting, sales, bookkeeping, or creating overall client strategy.

What We're Looking For

You should be:

• Excellent at written and spoken English
• Extremely organized and detail-oriented
• Responsive during working hours
• Comfortable communicating directly with U.S. clients
• Proactive and able to work without constant reminders
• Good at managing many small tasks at once
• Comfortable following up with team members and clients
• Able to recognize when something should be handled independently versus escalated

You should already be comfortable with:

• Gmail
• Google Calendar
• Google Drive
• Dropbox
• Canva
• Meta Business Suite
• Instagram, Facebook , and TikTok

We can train you on ---------- , GoHighLevel, ---------- , and our internal systems.

What Success Looks Like

Within 90 days, you should be independently managing most routine communication, scheduling, task tracking, follow-up, and miscellaneous client requests.

Our goal is for the founder to spend most of his time on sales, client meetings, and video shoots while you help keep everything else organized and moving.

Important Boundaries

You will have significant independence after training, but you must receive approval before:

• Spending company money
• Quoting pricing or discounts
• Promising major new deliverables or unapproved deadlines
• Changing a client's overall strategy
• Making major account or profile changes without clear instructions

How to Apply

Start your application with "SLF OPERATIONS" so we know you read the full post.

Please send:

• Your resume
• A short description of your relevant VA, executive assistant, agency, or client-service experience

The software/tools you have experience using

• Confirmation that you can consistently work 9 AM–5 PM U.S. Mountain Time
• Your internet speed and backup internet plan

Then answer these four questions:

1. A client asks why todays Reel is muted, another wants to schedule a shoot for 3 days from now, you have several unanswered email s, and an internal task is overdue. What do you handle first, and why?

2. A client sends you a request you have never handled before. What steps would you take?

3. Reply to this client message:
"Hey! Just checking in. Give me a call when you have a second."

4. Tell us about a time you had to keep track of many tasks or deadlines at once. How did you make sure nothing was forgotten?

We are looking for someone reliable, proactive, organized, and interested in becoming a trusted long-term part of our team. If that's you, please apply!