NDIS Support Officer

We are a Melbourne-based NDIS & Aged Care organisation looking for a reliable and proactive Support Officer to join our team. You will work closely with our NDIS Support Coordinator by providing essential back-end support and helping ensure our clients receive the best possible service.

Key Responsibilities:

• Assist with day-to-day administrative and backend support
• Organise and schedule appointments with external stakeholders (allied health, service providers, etc.)
• Draft, send, and respond to email s professionally
• Maintain accurate records, documentation, and updates in our systems
• Follow up on requests, tasks, and client needs proactively
• Communicate clearly with internal staff and external partners

What We're Looking For:

• Strong English communication skills (written and verbal)
• Excellent typing speed and attention to detail
• Highly proactive and willing to learn
• Strong organisational and time-management skills
• Ability to work independently and meet deadlines
• Experience in healthcare, aged care, admin, or customer service is an advantage (but not required)

If you’re motivated, organised, and ready to support a growing Melbourne-based aged care team, we’d love to hear from you!