Appointment Setter - Dog Training Company (USA Based, Remote)

The Role:
We are hiring a remote Appointment Setter to work alongside our existing team. Your job is simple, when leads come into our system, you contact them quickly, have a warm and helpful conversation about their dog, and book them for an in-person evaluation at our training facility with our head trainer CJ.

You are the first voice our potential clients hear. Your energy, warmth, and professionalism set the tone for the entire relationship. This is a long-term position with room to grow.

Your Responsibilities:

-Respond to inbound leads quickly - speed is everything in this role
-Make outbound calls and send text messages to prospects
-Have genuine conversations to understand what the client needs
-Handle common objections and hesitations to help leads commit to booking and following through on their evaluation.
-Book qualified leads for an in-person evaluation with CJ
-Send short selfie video introductions to leads
-Keep accurate records in our CRM (GoHighLevel)
-Follow up consistently with leads that haven't booked yet
-Communicate daily with CJ and the team

What We're Looking For:

-Strong English communication skills - spoken and written
-Warm, friendly, and professional phone presence
-Experience in BPO, call center, appointment setting and sales
-Comfortable making and receiving calls with Americans
-Comfortable overcoming hesitation and gently pushing leads toward commitment, not just relaying information
-Reliable internet connection and quiet working environment
-Self-motivated and able to work independently
-Available during US Eastern Time business hours and evening
-Long-term mindset - we are not looking for someone who job hops

Compensation:

-Base hourly rate: $3/hour
-Performance bonus: Additional bonus paid for every client that signs up after an evaluation you booked
-13th month bonus
-Paid bimonthly via Gusto
-Part time to start with opportunity to grow to full time based on performance

Hours:
Thursday through Monday during US Eastern Time business hours and evening. Exact schedule to be discussed.

To Apply:
To be considered for this position, please visit our hiring page and complete the application there:

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Important: You must submit a short voice or video recording introducing yourself as part of your application. Applications without this will not be considered.

Further instructions are on our hiring page.

We look forward to hearing from you!

About Us:
Intelligent K9 Training is a professional dog training company based in Richmond, Virginia. We help dog owners live a more fulfilling life with their dogs - from basic obedience to off-leash control in real world situations. We operate out of our own training facility and serve clients throughout the greater Richmond area.

Our team is small, close-knit, and we treat our people like family. We are looking for a long-term team member - not a short-term contractor.