Customer Service Support

Ultra Labs is searching for a detail-oriented Operations Support Specialist. Ultra Labs is a U.S.-based Business Incubator/Accelerator that focuses on software/tech-based businesses.

The Operations Support Specialist is a highly efficient self-starter, responsible for entering/updating data and offering a superb customer service. As part of the responsibilities, the ideal candidate should be result-driven and have an eye for detail. The candidate should be able to contribute as a team member in a fast-paced environment. The successful candidate should be able to thrive in an environment where they are held accountable for their productivity.

Responsibilities include:

• Provide excellent customer service
• Help onboard clients on our proprietary app
• Follow outlined procedures for data entry
• Send outbound email s
• Assist with operational duties
• Work the night shift (during the US office hours)

Minimum Qualifications:

• Excellent English
• Extremely organized and detail-oriented
• Self-starter with high energy
• Excellent time management and ability to meet deadlines
• A can-do attitude
• Willing to learn new skills and technologies
• Professional, personable, and respectful with customers
• Ability to work independently with self-direction
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Open and receptive to feedback

Application Instructions:
Please apply directly through OnlineJobs.ph. Applications sent via email will not be considered and will be automatically rejected.