Sales Development Representative

Schedule: Primarily EST business hours
Type: Full-Time / Part-Time
Compensation: Base + Commission / Performance-Based Compensation

About the Role

We are looking for an experienced Sales Development Representative (SDR) to join our growing sales team. This role is focused on outbound calling, lead generation, and booking qualified calls with our design team.

You will be responsible for identifying potential clients, contacting decision-makers, qualifying opportunities, and scheduling calls with our design team. The ideal candidate is confident on the phone, highly organized, persistent, and comfortable making a high volume of calls.

This is a results-driven position where your earning potential increases as you generate qualified opportunities and sales.

Key Responsibilities

• Make outbound calls to prospective clients and companies.
• Follow up with existing leads and prospects through phone and other communication channels.
• Qualify prospects and identify potential projects and opportunities.
• Book qualified meetings directly with our design team.
• Respond to inbound leads and work to convert them into qualified sales calls.
• Maintain accurate records of all contacts, calls, conversations, and follow-ups in Pipedrive CRM.
• Add new contacts and companies to Pipedrive and ensure all relevant information is properly documented.
• Track follow-ups and maintain an organized sales pipeline.
• Use our RingCentral phone system for outbound and inbound calls.
• All calls will be recorded for training, quality control, and performance purposes.
• Follow established sales scripts, processes, and qualification criteria.
• Consistently follow up with prospects until they are qualified, booked, or determined not to be a fit.
• Work closely with the design and sales teams to ensure qualified opportunities are properly handed off.

What We're Looking For

Required:

• Previous experience in appointment setting, cold calling, telemarketing, lead generation, or sales development.
• Proven experience successfully booking sales meetings or generating qualified leads.
• English proficiency of 8/10 or higher, both spoken and written.
• Excellent communication and phone skills.
• Comfortable making a high volume of outbound calls every day.
• Confident speaking with business owners, executives, managers, and other decision-makers.

Strong follow-up skills and persistence.
Highly organized and detail-oriented.
Comfortable working with CRM systems.
Ability to accurately document calls, notes, follow-ups, and next steps.
Reliable internet connection and a professional work environment.
Ability to work primarily during EST business hours.
Experience With

Experience with the following is considered an asset:

Pipedrive or other CRM platforms
RingCentral or similar VoIP phone systems
Cold calling
B2B sales
Appointment setting
Lead generation
Trade shows, events, construction, architecture, manufacturing, or related industries
Compensation

This is a performance-driven compensation structure.

You will have the opportunity to earn commission on:

Qualified inbound leads that you successfully convert into booked calls
Outbound calls and leads that result in qualified opportunities
Monthly sales generated from the opportunities you develop

The more qualified opportunities and sales you generate, the more you can earn.

What Success Looks Like

A successful SDR in this position will:

Consistently make outbound calls every day.
Generate a steady flow of qualified leads.
Book high-quality meetings with our design team.
Maintain a clean and accurate Pipedrive pipeline.
Follow up consistently and professionally.
Turn conversations into real sales opportunities.
Contribute directly to monthly revenue.
Important

This is not a passive lead-following position. We are looking for someone who enjoys picking up the phone, starting conversations, overcoming objections, and creating opportunities.