Virtual Assistant (US Optometry or Ophthalmology Experience)

We are a U.S. based placement company. Through our specialized virtual assistant program, we train Philippine-based virtual assistants and match each one with an optometry or ophthalmology practice in the United States. This post is for virtual assistants who have already supported a U.S. eye care practice and want a long term placement with one practice, working from home as their dedicated assistant.

HOW THIS WORKS
We are the placement company, not the practice itself. If you pass screening and interviews, you complete our free eye care training (60+ hours) and earn our Virtual Assistant Certificate. We then match you with one U.S. practice. Placement depends on practice demand, so we cannot promise a start date. Paid hours begin on your first day with the practice, at $7.00 USD per hour, paid per tracked hour. You work as an independent contractor and register with the BIR once you qualify, using your own computer and internet connection. There are no application fees, placement fees or training costs at any stage.

WHAT YOU WILL DO
You support one U.S. eye care practice in one of three roles, matched to your experience.

VIRTUAL RECEPTIONIST

Answering patient calls, email s and messages
Scheduling, confirming and rescheduling appointments
Patient recalls and answering questions about eye care services

ADMINISTRATIVE SUPPORT

Verifying vision and medical insurance and gathering patient information
Updating patient chart records
Fax and file management, orders and other back office tasks

VIRTUAL SCRIBE

Live scribing during patient exams
Accurate, confidential chart documentation in the practice's EHR

WHAT WE PROVIDE

Once placed: full time hours at $7.00 USD per hour, on U.S. clinic hours (night shift in the Philippines)
A long term placement with one U.S. practice, rather than rotating between clients
Free specialized eye care training, with no fees at any stage
Fully remote work from your own home

REQUIREMENTS

Experience as a virtual assistant for a U.S. optometry or ophthalmology practice
Bachelor's degree, with proof of education
Philippine citizen, residing in the Philippines
Excellent spoken and written English
Strong computer skills and the ability to multitask across systems
A reliable computer, stable internet and a quiet home workspace
Available full time for U.S. business hours, which are night shifts in the Philippines
Highly organized, professional and patient focused

HELPFUL EXPERIENCE

Practice management and EHR systems such as RevolutionEHR, Eyefinity, OfficeMate, CrystalPM, MaximEyes or Compulink
Vision plan verification and prior authorizations with VSP, EyeMed or Davis Vision
Patient recalls, contact lens and eyeglass orders, and optical support

HOW TO APPLY
Applications are submitted on our website. To find it, search Google for "eye care works apply" and open the careers page, then choose Apply.