VIRTUAL ASSISTANT — QC & DELIVERY SPECIALIST

VIRTUAL ASSISTANT — QC & DELIVERY SPECIALIST

Company: N & K Real Estate Media
Position: Remote Virtual Assistant — QC & Delivery
Starting Pay: $5/hour
Starting Hours: 20-25 hours per week, with opportunities for additional hours in the future.

Schedule: Tuesday–Saturday

Location: Remote

ABOUT N & K REAL ESTATE MEDIA
N & K Real Estate Media is a professional real estate media company providing professional photography, drone photography and video, virtual tours, video, and other visual media services to real estate agents, property managers, builders, businesses, and other clients.

We are looking for a reliable, detail-oriented Virtual Assistant who wants to grow with our company.

The starting position will focus primarily on Quality Control (QC) and Delivery, but this position is intended to grow into a larger role as you become familiar with our systems, standards, and workflow.

Our goal is to develop someone who can eventually take on a lead role within the VA side of our company.

STARTING POSITION: QC & DELIVERY
Your primary responsibility will be to make sure completed photo and video projects meet our quality standards before they are delivered to clients.

You will:

• Download completed projects from our editing platforms.
• Review completed photos and videos for quality and consistency.
• Perform quality control before projects are delivered.
• Make corrections when necessary.
• Upload and organize completed projects in our client delivery system.
• Verify that all services ordered by the client have been completed and delivered.
• Add drone pinpoints above homes in aerial images when required.
• Add lot lines or other required markings when necessary.
• Communicate with editors regarding corrections and revisions.
• Communicate through SMS, email , Slack, Instagram, and other platforms as needed.
• Respond promptly and professionally to messages.
• Make sure projects are delivered accurately and on time.

PHOTO QUALITY CONTROL
We use Auto HDR, an AI-powered photo editing system, as part of our editing workflow.

However, AI does not replace the need for an experienced photo editor.

You will be responsible for carefully reviewing the completed Auto HDR images and identifying anything the AI may have missed or incorrectly edited.

This includes checking for:

• Incorrect or inconsistent color
• Exposure problems
• White balance issues
• Unnatural HDR results
• Editing inconsistencies
• Items that should have been removed
• Grass or landscaping issues
• TV screen replacements
• Bracketed photo editing issues
• Other visual problems that do not meet our standards

You may also need to compare the edited image against the original RAW files to determine whether the final image accurately represents the property.

It is extremely important that you have a strong eye for detail and consistency.

Our goal is not simply to deliver images that have been processed by AI. Our goal is to deliver images that meet the N & K Real Estate Media standard.

ADDITIONAL RESPONSIBILITIES
As you become comfortable with QC and delivery, additional responsibilities may be assigned, including:

Client Communication

• Responding to client email s and text messages.
• Assisting with client communication and follow-up.
• Helping with client acquisition activities.
• Instagram Method

During available time, you may assist with our social media outreach strategy by:

• Liking posts.
• Commenting on posts.
• Engaging with real estate agents.
• Following potential clients.
• Performing other Instagram outreach activities.

Virtual Assistant Tasks
Additional administrative, organizational, research, communication, or operational tasks may be assigned as needed.

REQUIRED SKILLS & EXPERIENCE
You should have:

• Strong written and spoken English.
• Excellent attention to detail.
• Strong organizational skills.
• Experience with Adobe Photoshop.
• Experience with Adobe Lightroom.
• Experience reviewing and editing photographs.
• The ability to identify subtle color and editing problems.
• The ability to follow detailed instructions and company standards.
• Reliable communication and responsiveness.
• A fast and stable internet connection.
• A reliable computer capable of handling photo editing.
• The ability to work independently.

Previous QC, photo editing, real estate photography, or project delivery experience is strongly preferred.

EQUIPMENT & INTERNET REQUIREMENTS
You must have:

• A reliable computer suitable for photo editing.
• Adobe Photoshop and Lightroom or equivalent professional editing experience.
• Fast and stable internet.
• A backup plan in case of internet or power failure.

We want to know that you can continue communicating with the team and completing your responsibilities if something goes wrong with your primary internet or power.

TEST PROJECT
If you are selected to move forward in the hiring process, we will provide you with a test project.
The test may include tasks such as:

• Editing bracketed real estate photos.
• Grass screening/replacement.
• Object or item removal.
• Color correction and touch-ups.
• TV screen replacements.
• Drone pinpoints on listing addresses.
• Photo quality control.
• Comparing edited images against RAW files.
• Other tasks related to our real estate media workflow.

The purpose of the test is to determine whether your technical skills, attention to detail, and editing judgment meet our standards.

GROWTH OPPORTUNITY
This is intended to be a long-term position for the right person.
You will start primarily with QC and Delivery.
As you gain experience with our systems and demonstrate reliability and accuracy, you can take on additional responsibilities.
More responsibility can lead to:

• More hours.
• Additional duties.
• Increased responsibility within the company.
• Future raises.
• Opportunities to become a lead VA.

We are looking for someone who wants to grow with N & K Real Estate Media, rather than someone who is simply looking for a short-term job.

Our goal is to build systems, train people properly, and develop team members who can eventually take ownership of important parts of our operation.

HOW TO APPLY

DO NOT APPLY THROUGH ONLINEJOBS.PH.
Instead, send your application directly to:
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IMPORTANT — EMAIL SUBJECT LINE

Your email subject line MUST contain:
N & K Rocks

Applications that do not follow the subject-line requirement may not be considered.

REQUIRED APPLICATION QUESTIONS
Please answer all three questions in your email :
1. Previous Experience
Do you have any previous job experience in QC and delivery, and are you currently working anywhere else?
Please describe your relevant experience.

2. Availability
What is your current availability, and will you be available to work the requested times?
(We will discuss the specific working hours/time standard during the hiring process.)

3. Equipment & Internet
What is your equipment setup and internet speed? Do you have a backup process if you lose power or internet? If so, what is it?
Please also attach:

• A screenshot of your computer specifications.
• A screenshot of an online internet speed test.

BONUS — VIDEO APPLICATION
Bonus points if you answer the three questions above in a short video.
You may attach the video to your application or provide a link to the video.
This is completely optional, but it gives us an opportunity to see how you communicate and explain your experience.

PORTFOLIO
If you have a portfolio or examples of previous work, please include them with your application.

Relevant examples may include:

• Real estate photography
• Photo editing
• Photoshop work
• Lightroom work
• Color correction
• HDR editing
• Retouching
• Graphic design
• Video editing
• Quality control work

BEFORE APPLYING
Please carefully read this entire job posting before applying.
We are looking for someone who:
Pays attention to details.
Communicates clearly.
Follows instructions.
Takes responsibility for their work.
Can work independently.
Wants to learn.
Wants to grow with the company.

If that sounds like you, send your application to:
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Subject: N & K Rocks
Please answer all three required questions, provide your equipment and internet screenshots, and include your portfolio and/or video application if available.

We look forward to hearing from you!