B2B Lead Generation and Order Support Specialist (Luxury Home Brand, GCC)

The brand is a luxury home accessories brand based in the UAE and Kuwait, selling online. We ship to private clients and hospitality partners across the GCC and internationally.

We are opening a B2B channel: hotels and resorts, corporate gifting buyers, and interior designers. We need one organized, self-directed person to build that pipeline and keep the order paperwork clean behind it. You will not be cold calling or negotiating contracts. You will find the right people, open the door, and make sure every order that follows is documented correctly.
This is a long-term role with a 90 day review of scope and pay.

What you will do

Pipeline building:
Research and build target lists of hotels, resorts, corporate gifting buyers, procurement agencies and interior design studios across the GCC, plus select international resort groups
Find the correct decision maker by name and title, not a generic info@ address
Verify contact details and keep a clean Google Sheets CRM with status, last contact and next action
Send first touch email s and LinkedIn messages from approved templates, then follow up on a set cadence
Track opens, replies and meetings booked, and report weekly

Order and document support
Prepare quotations and pro forma invoices from our price list
Prepare commercial invoices, packing lists and customs paperwork for international shipments
Book and track DHL shipments, chase delays, and keep the customer updated
Keep a shared folder of signed quotes, invoices and shipping documents, correctly named and filed

Requirements
Excellent written English. Your email s will go directly to luxury hospitality buyers, so tone and grammar matter
At least 2 years in lead generation, B2B appointment setting, virtual assistance or e-commerce operations
Confident with LinkedIn research and email finding tools
Strong Google Sheets skills
Reliable, high speed internet and a quiet place to work
You follow up without being reminded. This is the single most important trait for this role

Nice to have
Experience with Shopify
Experience preparing export or customs documents
Experience selling or supporting sales into hospitality, gifting, luxury retail or interior design
Arabic is not required and not expected