Aged Care Rostering / Scheduling Admin Co-ordinator

We are looking for an experienced Aged Care Rostering / Scheduling Admin Coordinator. The ideal candidate has very strong English speaking and writing skills. You are proactive, detail oriented while communicating clearly and confidently. You have a passion for making a difference in care participants lives, being part of a supportive team.

The successful candidate is responsible for rostering caregiver schedules in the Support At Home program ensuring every care participant receives the care they deserve. You'll manage shift changes and rosters along with administrative and financial areas of the business so experience with Xero is an advantage.
You’ll enjoy a hybrid role work environment that fosters teamwork and professional growth. With shared working schedule between our Cebu IT Park location and remotely from your home office.
Key Responsibilities

• Coordinate rosters manage caregiver schedules to ensure adequate staffing coverage.
• Fill open shifts and address scheduling changes in a timely manner.
• Handle incoming calls, email s, and messages from caregivers and clients.
• Maintain accurate records and update financial information in Xero
• Manage staff availability, leave and compliance
• Esa and other Aged Care systems.
• Assist with documentation, reporting, and administrative tasks.
• Communicate staffing updates and schedule changes to caregivers and clients.
• Monitor staffing needs and support daily operational requirements.
• Ensure timely and professional communication across all stakeholders.
• Perform other administrative duties as needed.

Qualifications

• 2+ years coordinating rosters and managing staffing requirements in NDIS / Aged Care, Homecare or Allied Health industry
• Excellent written and spoken English skills.
• Strong communication, organizational, and follow-through skills.
• Experience in Xero accounting
• Reliable, proactive, and detail-oriented with solid multi-tasking skills.

Preferred

• Experience in Aged Care, NDIS disability, or community services
• Experience handling formal complaints or feedback processes
• Experience compiling or reporting on operational KPIs

Benefits:

• Government mandated sick leave and vacation leave
• Government mandated benefits employer share
• Company computer equipment provided
• Australian national paid public holidays off
• HMO coverage upon regularization
• 13th Month pay

IMPORTANT: If this role sounds like your next career move then click the link below and complete
the Google form application ASAP.

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