Email Marketer and Scheduler

About Audens Media
Audens Media is an email and SMS retention agency for ecommerce brands, most doing under $5M a year. We run signup forms, flows, and daily campaigns with one goal: grow the share of store revenue that comes from email and SMS, every month. We're a small, lean team, and this role is the backbone of how our client work gets delivered.

The Role
You'll own the day-to-day execution across our client accounts. You'll take strategy that's already been set and turn it into live campaigns, flows, and reports, on time and to our standards. We don't work last minute: every client's campaigns are scheduled at least 2 weeks ahead, and you'll be the person who keeps it that way. If you like calendars, checklists, and finishing work well before it's due, you'll fit in well.

What You'll Do

Keep every client's campaign calendar scheduled at least 2 weeks ahead, following our sending rules (for example, promos run Friday through Sunday only)
Plan work backward from send dates so design, copy, and client approvals are done early, not the day before
Spot scheduling gaps, holidays, and product launches weeks in advance and flag them before they become a rush
Build flows and automations (welcome, browse, cart, and checkout abandonment, post purchase, winback) using our SOPs and each client's strategy
Work with our email designer on a set production schedule so email s are finished well ahead of send dates
Help new clients hit our standard of flows and campaigns live within 14 days of onboarding
Pull end-of-month reports and account audits: revenue from email and SMS, share of total store revenue, flow and campaign performance, and notes on what to test next
Handle day-to-day client communication: status updates, getting approvals, collecting assets, and answering questions, while flagging anything strategic to the founder
Keep our Notion SOPs and client trackers up to date as processes change
QA everything before it goes ---------- links, segments, send times, discount codes, and mobile rendering

What You Bring

A planner's mindset: you naturally work ahead, build buffers, and hate last-minute scrambles
Proven experience managing content calendars or deadlines weeks in advance across multiple accounts
1+ years of hands-on Klaviyo experience (campaigns, flows, segments, filters, and reporting)
Open to learning other ESPs and SMS platforms (such as REDO) as our client mix grows; you pick up new tools quickly
Strong written and spoken English; you'll be talking directly with US brand founders
Comfortable following SOPs exactly, and suggesting improvements when something could work better
Basic understanding of ecommerce metrics: revenue per recipient, conversion rate, open and click rates, AOV
Available to work US Eastern Time business hours
Reliable internet and a quiet place to take client calls

Nice to Have

Experience with other ESPs or SMS platforms
Shopify experience
Agency experience
Familiarity with Notion, Figma, or signup form and quiz tools

What Success Looks Like in 90 Days

Every client's campaigns are scheduled at least 2 weeks ahead, every week
No campaign is designed, approved, or scheduled in the same week it sends
New client flows go live within our 14-day window
Monthly reports go out on time without the founder needing to build them
Clients know you as their go-to for updates and approvals

Compensation

Starts at $10/hour USD, up to 40 hours per week
Pay reviewed at 90 days, with raises tied to performance and account growth
Paid as an independent contractor [weekly / biweekly] via [payment method]

How to Apply
Send your resume and your answer to this question, in your own words:

A client's abandoned checkout flow in Klaviyo has 3 email s. Customers are complaining that they got email 2 and email 3 after they already placed their order. The flow has a filter for "Placed Order zero times since starting this flow." What is most likely set up wrong, and how would you fix it and confirm the fix works before turning the flow back on?

Send all email s and answers to ---------- without an answer won't be reviewed. Shortlisted candidates will walk through their answer live during the interview.