Marketing VA – Social Media & Content Manager

Role: Marketing VA – Social Media & Content Manager
Type of Work: Full-time (Remote)
Salary: £300/month
Hours per week: 40 hrs
Working hours: 9AM to 6PM UK Time, Monday to Friday

Important Reminders:
Applicants must read and follow all instructions carefully. Applications that do not comply with the requirements below will not be considered.

How to Apply:
When submitting your application, please include all of the following application points:
1. Use 18 APP in your application.
2. Use the following subject line format:
Marketing VA – FHH 019
3. Attach your updated resume (PDF format preferred).
4. Provide a 3 minute video introduction link along with your application. (Google Drive, Loom, or unlisted YouTube).
5. In the video, aside from introducing yourself and your brief work experience, kindly clearly answer all questions listed below.
6. Before ending the video, clearly state the code “FHH 019.”
Video Introduction Questions
Please send a short video answering the following questions:

• What does our company do?
• Why do you think you would be a good fit for this Marketing VA role?
• Tell us about your previous experience with social media or content creation.
• What social media platform are you most comfortable using and why?
• What would you post on social media to attract someone interested in getting a mortgage in the UK?
• Tell us about a Canva design or social media post you have created that you are proud of.
• Tell us about something you have taught yourself recently.
• Where do you see yourself in 3 years?
• Why should we take you to the interview stage?
• A joke that will make us laugh

Job Overview:
We are a UK-based mortgage, protection and property sourcing company looking for a creative, organised and dependable Marketing VA to help us manage our social media and content.
Your main role will be to keep our social media active, create useful and engaging content, and help us communicate with current and potential clients online.
You will work closely with the Director to turn company updates, industry information, client questions and existing content into simple and engaging social media posts.
You do not need to be an expert. We are looking for someone who is creative, organised, has good attention to detail and is comfortable learning new tools.

Key Responsibilities
Social Media Management

• Create and schedule regular posts across our social media platforms
• Maintain a simple monthly social media content calendar
• Keep our social media pages active and up to date
• Monitor comments, messages and general engagement
• Flag enquiries that need to be handled by the adviser or Director

Content Creation

• Research relevant UK mortgage, property and protection topics
• Come up with simple content ideas based on common client questions
• Write social media captions and short-form content
• Repurpose existing blogs, newsletters and company information into social media posts
• Help create educational and informative content for potential clients

Canva & Graphics

• Create simple graphics and social media posts using Canva
• Use existing templates, branding and guidelines
• Create simple carousels, promotional graphics and educational posts
• Make basic edits to images and existing designs

Client Engagement & Reviews

• Help request reviews from clients following successful completion
• Follow up on review requests when required
• Keep a simple record of reviews received
• Help turn approved client reviews and testimonials into social media content
• Respond to basic social media comments and messages using approved information

Content Planning & Reporting

• Maintain a monthly content calendar
• Keep track of posts that have been created and scheduled
• Monitor basic engagement such as likes, comments, reach and followers
• Identify which types of content perform well
• Provide a simple monthly summary of social media activity

Skills & Experience

• Previous experience in social media, content creation or marketing is preferred
• Comfortable using Facebook , Instagram and/or LinkedIn
• Comfortable using Canva
• Good written English
• Creative and able to come up with new content ideas
• Good attention to detail
• Organised and able to follow a content schedule
• Willing to learn about the UK mortgage and property industry
• Able to work independently with minimal supervision

Technical Requirements

• Proficient in Canva
• Comfortable using social media platforms
• Comfortable with Microsoft Office or Google Workspace
• Experience with social media scheduling tools is an advantage
• Able to learn new software and systems quickly

Equipment Needed

• Laptop (MacBook preferable)
• Reliable high-speed internet
• Second Monitor

Work Qualities

• Creative and organised
• Reliable and consistent
• Proactive and willing to suggest ideas
• Good attention to detail
• Professional and friendly communication
• Able to work independently
• Comfortable receiving feedback and making improvements
• Able to work as part of a team
• Trustworthy when handling client information