Mental Health Clinic Operations & Credentialing Virtual Assistant

We are a growing U.S.-based outpatient mental health practice looking for a reliable, highly organized, and detail-oriented Healthcare Operations & Credentialing Virtual Assistant for a long-term position.

This is NOT a clinical position. We are looking for someone who understands U.S. healthcare administration and can help manage day-to-day practice operations.

MAIN RESPONSIBILITIES:

• Provider credentialing and recredentialing
• CAQH profile maintenance and updates
• Insurance payer enrollment and follow-up
• Track credentialing applications and outstanding items
• Billing support, payment reconciliation, and identifying discrepancies
• Insurance verification and administrative follow-up
• Patient scheduling and appointment management
• Monitor incomplete paperwork, appointments, and follow-up tasks
• Assist with hiring: posting jobs, screening applicants, organizing interviews, and onboarding
• Maintain spreadsheets, trackers, and administrative records
• Communicate with insurance companies, providers, patients, and other organizations when needed
• General healthcare practice administrative support

IDEAL CANDIDATE:

Experience working with a U.S. healthcare practice is strongly preferred.

Experience with provider credentialing, CAQH, payer enrollment, medical billing, insurance verification, or healthcare administration is highly preferred.

You should be:

• Extremely organized and detail-oriented
• Good at following up until a task is completed
• Comfortable managing multiple ongoing tasks and deadlines
• Reliable and able to work independently
• Proactive — able to identify problems instead of waiting to be told everything
• Comfortable with spreadsheets and online systems
• Strong in written and spoken English
• Comfortable learning new healthcare software and workflows

Experience with mental health or behavioral health practices is a PLUS.

Experience with EHR/practice management systems such as SimplePractice is a PLUS.

We are looking for someone interested in a LONG-TERM position who can gradually take ownership of more practice operations as the business grows.

HOW TO APPLY:

Please apply through OnlineJobs.ph and answer the following questions:

How many years have you worked with U.S. healthcare companies or medical practices?
Describe your credentialing experience. Have you personally worked with CAQH or insurance payer enrollment?
What medical billing, payment reconciliation, or insurance verification experience do you have?
What EHR or practice-management systems have you used?
Have you helped with recruiting, hiring, or employee/contractor onboarding?
What was your most recent healthcare-related position?
What is your expected hourly rate?
How many hours per week are you available?