Client Experience Specialist for UHNW Clients
Confidential employer
We're searching for a lifestyle manager to join our member experience team. You'll communicate with members, anticipate their needs, and coordinate all the logistics to deliver a world-class experience.
Please note: this job isn't for everyone. We expect an extremely high standard of work from everyone in our team, and reward that work accordingly.
About us:
We're an AI-enabled lifestyle curation startup, serving a private community of ultra high net-worth members around the globe. We proactively curate and deliver on-demand luxury dining, travel, entertainment, and wellness experiences to our members.
What we're looking for:
- You're ambitious and competitive, and you work with a sense of urgency
- You're relentlessly resourceful. When someone says no, that's the start of the conversation, not the end of it
- You have taste. You know what a wealthy, well-travelled person would actually want, and what they'd find ordinary
- Near-native spoken and written English
- Very comfortable using AI tools like Claude / ChatGPT / Gemini
- 3+ years serving wealthy, demanding, or high-profile clients - luxury hospitality, concierge, travel, executive support across multiple principals, or client and account management
Comp and benefits:
- $1,400 - $2,000 per month
- PTO + public holidays
One honest warning: the queue never empties. If you measure a good day by finishing everything on your list, this will frustrate you. And if the last few years have been calendar, inbox, and expenses for one principal, this is a different kind of work. We're looking for people who have curated experiences, not administered them.
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