Backend Automation & Sales Operations Executive

Role Details

Schedule: Full-Time | 8 hours/day | Monday to Friday
Work Hours: 8:00 AM – 4:00 PM Pacific Time
Location: Remote (must have reliable internet, power, and backup)

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About the Role

We're looking for a Hybrid Backend Automation & Sales Operations Executive who can bridge both technology and operations to support our rapidly growing Growth Ops team.

This role is ideal for someone who enjoys building automations, improving reporting systems, solving technical problems, and keeping sales teams organized, accountable, and operating efficiently.

Our long-term vision is to build a team where every Operations member has strong backend automation capabilities while also understanding sales operations. This means you'll spend most of your time improving systems and automations, while also supporting day-to-day sales operations when needed.

This is not a purely technical role, and it's not a traditional admin role. We're looking for someone who can think strategically, communicate confidently, solve problems proactively, and continuously improve the way our business operates.

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What You'll Be Responsible For

Backend Automation & Systems (Primary Focus)
Build, maintain, and optimize automation workflows using Zapier, Make, GoHighLevel, APIs, and other backend tools.
Troubleshoot automation failures and resolve backend issues quickly.
Design scalable workflows that improve operational efficiency.
Improve existing systems by identifying bottlenecks and proposing better solutions.
Support AI-powered workflows, including our ChatGPT-based Call Review Bot.

Reporting & Analytics
Build and maintain KPI dashboards using Google Sheets and Looker Studio.
Ensure reporting accuracy across Sales and Marketing.
Develop reporting systems that provide actionable business insights.
Monitor sales data quality and investigate discrepancies.
Support leadership with reliable operational reporting.

Sales Operations & Team Support (Secondary Focus)
Support Sales Pods with operational coordination and daily administration.
Attend tea ---------- etings, track action items, and ensure follow-through.
Help onboard and offboard closers and setters.
Maintain SOPs, documentation, and sales assets.
Audit calendars, CRM updates, and sales activity for compliance.
Ensure end-of-day reports and post-call dispositions are completed.
Perform call audits and sales data audits.
Work closely with Closers, Setters, Marketing, and Tech teams to resolve operational issues.
Communicate clearly with stakeholders and ensure expectations remain aligned.

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What We're Looking For

Required
Experience building reporting dashboards in Google Sheets and/or Looker Studio
Experience using automation platforms such as Zapier, Make, GoHighLevel, or similar
Familiarity with APIs and backend integrations
Excellent troubleshooting and problem-solving skills
Experience working with CRM systems and sales data
Excellent written and verbal English communication
Highly proactive—you identify problems before they become bigger issues

Nice to Have
Experience managing AI workflows or ChatGPT integrations
Experience supporting remote sales teams
Previous experience in Sales Operations or Revenue Operations

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About Sales Possible

At Sales Possible, we partner with mission-driven online coaching businesses to scale their impact through world-class marketing, sales systems, AI, and automation.

We don't just teach sales—we build scalable systems that empower businesses and the people behind them.

Our clients range from expert coaches to fast-growing education brands, and we're passionate about creating operational excellence through technology, data, and strong execution.

We're a fast-moving, high-performance team that values ownership, innovation, accountability, and continuous improvement.

If you're excited about combining backend automation, AI, reporting, and sales operations into one impactful role, we'd love to meet you.