Shopify Conversion Fix Specialist — Beauty Brand (Long-term)

THE MISSION (put this at the top, it matters — attracts people who want to build, not just clock hours):
We’re building a 6-figure beauty e-commerce brand. Right now the store has traffic but 0% conversion — your ONE job in the first 2 weeks is to fix that. This isn’t busywork. If you’re good at this, there’s a long-term role and growth in this business for you.

PHASE 1 GOAL (make this explicit — no ambiguity):
Get checkout completion rate above 0%. That is the only metric that matters right now.

SPECIFIC TASKS (be this literal):

1. Audit the full customer journey yourself — visit the store on mobile AND desktop, add to cart, go through checkout as a real customer would. Screenshot every point of friction, confusion, or distrust you hit.
2. Fix/verify trust signals: reviews visible and working (Vitals app), secure checkout badges, clear return/shipping policy visible before checkout
3. Test and fix mobile checkout specifically — most beauty traffic is mobile, if it’s clunky there, that’s likely the whole problem
4. Check page load speed — slow pages kill checkout completion, flag anything heavy (images, apps)
5. Set up an abandoned cart email /SMS flow (Shopify has native tools or use Klaviyo free tier) — we had 11 add-to-carts with 0 sales, those people need a follow-up sequence
6. Verify supplier (Zendrop) shipping times are clearly communicated — undisclosed shipping delays kill trust at checkout
7. Report back weekly: what you fixed, what you found, and current conversion rate

REQUIREMENTS:

• Hands-on Shopify backend experience (required — not “familiar with,” actually done it)
• Experience with Vitals app or similar review/trust apps
• Understands basic conversion principles (why people abandon cart)
• Can work independently and report clearly — I’m busy running traffic, I need someone who solves problems, not someone who asks me every step

TO APPLY (screening filter — weeds out fakes):
Visit ---------- . Reply with: (1) 3 specific things you’d fix first and why, (2) your hourly rate, (3) your availability per week.