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Ops Manager
Confidential employer
About the Role
We are currently looking for an experienced, reliable, and proactive Operations Manager with strong spoken and written English.
You will help manage the company’s daily operations, including:
- Answering incoming calls, texts, and email s
- Coordinating client bookings with massage therapists
- Managing same-day and urgent requests
- Communicating with clients and therapists
- Recruiting and onboarding new therapists
- Following up with clients and encouraging rebooking
- Reactivating past clients and helping sell packages and memberships
- Keeping GoHighLevel and company records updated
- Following SOPs and reporting daily progress and KPIs
- Solving problems without requiring constant supervision
The ideal candidate is organized, resourceful, calm under pressure, Speaks Excellent English, comfortable speaking with customers, and accountable for completing their responsibilities. Experience with customer service, dispatch, scheduling, recruitment, or GoHighLevel is preferred.
Additional commissions are available for defined revenue-generating activities.
To Apply
- Your résumé
- A voice recording or short video introduction
- Your availability and desired compensation
Applications without a voice recording or video introduction will not be considered.
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