Wayfair E-Commerce Specialist

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Wayfair E-Commerce Specialist

Job Type: Full Time
Work Hours: 9:00 AM - 5:30 PM Pacific Time
Salary: TBD

Job Overview:
We are seeking a skilled and experienced Wayfair E-Commerce Specialist to effectively manage and grow our presence on the Wayfair platform. This role will be responsible for product listings, catalog management and optimization, SEO, advertising, campaigns, promotions, inventory and product syncing, order processing, and overall marketplace support. The ideal candidate is detail-oriented, results-driven, and knowledgeable in Wayfair’s platform and e-commerce operations, with the ability to identify opportunities to improve marketplace performance and increase sales.

The successful candidate will also support data mapping, new product onboarding, app integrations, data analysis, customer support, website updates, and basic photo editing. This position requires someone who can work independently, manage time effectively, collaborate with internal teams, and consistently support marketplace operations during U.S. business hours.

Key Responsibilities:

• Manage and optimize the company’s Wayfair account and day-to-day marketplace operations
• Manage product listings, catalog information, descriptions, specifications, pricing, and images
• Perform SEO optimization to improve product visibility and marketplace performance
• Manage and support advertising, deals, promotions, and campaigns to help increase sales
• Identify opportunities to improve product performance, conversion, and overall marketplace sales
• Handle new product onboarding, uploading, and data mapping
• Monitor the syncing of new products, product information, and inventory across systems
• Process orders and ensure timely and accurate updates within the platform
• Provide customer support related to marketplace inquiries and order issues
• Analyze marketplace and sales data and provide insights for performance improvement
• Support app integrations and troubleshoot basic platform or integration issues
• Assist with basic website updates and photo editing as needed
• Perform data entry and administrative tasks with a high level of accuracy
• Provide general support for ongoing e-commerce and marketplace initiatives

Required Skills & Qualifications:

• Proven experience managing Wayfair marketplace accounts
• Strong knowledge of Wayfair’s platform and e-commerce marketplace operations
• Experience with product listings, catalog management, optimization, and data mapping
• Experience with SEO, advertising, campaigns, deals, and promotions
• Understanding of product and inventory synchronization
• Experience with new product onboarding and uploading
• Familiarity with order processing and customer support
• Experience with data analysis and e-commerce marketing
• Basic website management and photo editing skills
• Familiarity with app integrations
• Strong attention to detail and accuracy
• Collaborative, results-driven, and proactive approach
• Ability to work independently and manage time effectively
• Willingness and ability to work during U.S. business hours
• Strong communication and organizational skills

Note: An NBI or police clearance will be required upon acceptance of the job offer.