Customer Success Specialist

We are a social media management agency and our clients are companies mostly from the US with clients in the US and Europe. We are looking for someone organized and people-oriented who keeps things running: daily contact with clients and team, tasks and deadlines on track, reports and files in order.

Requirements:

• Fast internet: fiber, 200 Mbps+ download, 100 Mbps+ upload, stable

Backup internet

• No power supply problems, plus a power backup (UPS or power station)
• Fast and working computer
• Camera and headset
• Fluent English, spoken and written (C1 level or higher): you can hold a natural conversation without searching for words

Set-up, tidy workspace

• Based in a big city: Metro Manila, Cebu City, Davao City or Clark/Angeles
• MUST HAVE BPO or call center or similar experience, or daily customer contact in any job
• Someone who is good with people and enjoys daily contact with them
• Big goals in life that you actually want to reach. You are a hustler.
• Female or male, both welcome

What you get:

• A great, friendly team to work with

Good and fair payment with bonus opportunities, paid bi-weekly

• Detailed, hands-on training from the CEO personally
• Paid training period
• Long-term position, not a short project
• Fixed schedule, you know your shifts in advance
• Clear career path: top performers move into team lead and supervisor roles

Start date: immediately.

Only apply if you meet ALL requirements and you want a top position where you really commit and give it everything.

To apply: message us on Telegram ---------- with a short intro about yourself