SOCIAL MEDIA, UGC & AFFILIATE COORDINATOR

Ghost Golf is looking for a highly organized, proactive Social Media, UGC & Affiliate Coordinator to support our growing social media, creator, affiliate, and TikTok Shop programs.

This is a hands-on coordination role for someone who is comfortable communicating with creators and customers, managing multiple projects, staying on top of deadlines, and keeping the details organized. You'll work closely with our U.S. marketing team while being based remotely in the Philippines.

WHAT YOU'LL DO

Social Media & Community

• Manage Instagram, Facebook , and TikTok message inboxes.
• Respond to comments and routine customer/community inquiries.
• Engage with our social community in the GHOSTGOLF brand voice.
• Escalate product, customer service, or sensitive issues to the appropriate team member.
• Support TikTok Shop messages and day-to-day communication.

UGC, Creators & Affiliates

• Research and identify potential UGC creators and affiliates.
• Assist with creator outreach, onboarding, and ongoing communication.
• Coordinate creator briefs, affiliate links, discount codes, and campaigns.
• Manage creator product orders and coordinate deliveries.
• Follow up with creators to ensure content is delivered on time.
• Collect, organize, and maintain submitted UGC.
• Track creator deliverables, affiliate activity, content performance, and results.
• Help keep our creator and affiliate pipeline moving.

Organization & Team Support

• Maintain Notion pages, trackers, calendars, and project documentation.
• Keep campaign deadlines, creator statuses, and content schedules current.
• Proactively flag late deliverables, missing content, and other issues.
• Prepare clear weekly progress reports for the team.
• Help document and maintain SOPs.
• Support the marketing team with additional coordination as needed.

WHAT WE'RE LOOKING FOR

We're looking for someone who is extremely organized and proactive. You shouldn't need to be reminded to follow up with a creator, update a tracker, or flag something that's falling behind.

You should have:

• Excellent written English and communication skills.
• Strong attention to detail and follow-through.
• Experience with social media and online community management.
• Familiarity with Instagram, TikTok, and Facebook .
• Experience working with influencers, UGC creators, affiliates, or ecommerce brands is strongly preferred.
• Experience with TikTok Shop is a major plus.
• Experience with Notion and Aspire is a plus.
• Ability to manage multiple projects and deadlines simultaneously.
• Comfortable working independently while communicating closely with a U.S.-based team.
• An interest in golf, fashion, lifestyle, or consumer brands is a plus.

THE PERSON WE WANT

You're the person who notices something hasn't been delivered before someone asks about it.

You follow up. You keep things organized. You're comfortable talking to creators and customers. You enjoy keeping projects moving and making sure nothing falls through the cracks.

This isn't a passive virtual assistant position. You'll become an important part of the team supporting GHOSTGOLF's social, creator, affiliate, and TikTok Shop growth.

ABOUT GHOST GOLF

GHOSTGOLF is a premium golf and lifestyle brand creating golf bags, apparel, footwear, accessories, and equipment for the modern golfer.

Location: Remote — Philippines
Position: Full-Time
Schedule: Must have meaningful overlap with U.S. Pacific Time 8:30 PM - 5:00 PM PT
Reports to: GHOSTGOLF Marketing Team