Virtual Assistant

We are a primary care office looking for an experienced, competent, detail oriented, and kind administrative assistant for verifying insurance benefits and scheduling patient appointments. The ideal candidate is efficient, and detail oriented with experience in the medical field, and able to independently manage tasks and deadlines. Previous experience working graveyard shifts, and excellent English are a must. Previous experience working with medical practices dealing with insurance is preferred. Please apply with seven apply points. Please describe your previous experience working graveyard shifts and your general background.

Tasks include the below but are not limited to: Staffing our phone line full time from 8am - 5pm Central Standard Time. Must speak excellent English. Please send a video sample of you speaking English with your application Applicants without a video sample will not be considered.

We also will be transitioning into closing this clinic, so we will be following up on refills or scheduling on new EMR, ensuring completed check-in paperwork and insurance verification for patients prior to their appointment, including patient instructions, physical exam forms, and more. You will also be assisting putting faxes into the correct patient charts.

Receive incoming clinic calls. Help create standard operating procedures and training materials from above tasks Clear out fax inbox by downloading referrals, responding to requests. Help with scheduling patient appointments. Help with all other necessary front desk, administrative items. Assist with marketing tasks on as needed basis. Mostly focusing on addressing phone calls, and refill requests, prior authorization request and generally returning calls.