Operations Assistant – Multi Brand Soccer Organisation

Operations Assistant — Football /Soccer Brands

We're a growing group of football and community sports brands — East Coast Soccer School, Football Development League, Football Hub, Coastal Sports Institute, and Full Time Baller — looking for a sharp, proactive Operations Manager to run day-to-day operations across all five brands, reporting directly to two directors.

This is not a content/social media role, that's handled separately. This is operations: owning admin, website updates, sponsorship outreach, and customer enquiries, and keeping our programs, competitions, and digital platforms running smoothly without needing to be chased.

Tools you'll work across:

• Lovable — minor website edits/updates
• Mailchimp — newsletters, sponsorship outreach
• Stripe — payment/billing admin
• Trello — task and project management
• Confluence — internal documentation
• Google Workspace — email , docs, sheets
• Jotform — sign-ups, waivers
• Messenger / Facebook / Instagram — replying to customer enquiries
• Canva — occasional flyers and one-pagers
• AI tools (Claude, ChatGPT or similar) for drafting, research, and workflow efficiency — genuine day-to-day fluency, not passing familiarity

• Own admin and operations across five entities
• Sponsorship lead generation via email outreach
• Customer enquiry handling across Messenger/Facebook/Instagram
• Newsletter sends via Mailchimp
• Soccer pitch reservations
• Minor Lovable website updates
• Trello task tracking and Confluence documentation ownership
• Flagging operational issues and proposing fixes proactively, not just executing tasks handed to you

. Ordering stock from Alibaba
. Updating confluence

Who this is for:
You've managed operations before, not just supported them. You're organised, smart, fast-moving, and comfortable owning outcomes across multiple brands and systems without constant direction. Confident juggling mulitple tasks. You use AI tools daily to work smarter, not as a novelty. You spot problems before they're raised and bring solutions, not just status updates.

Hours: 26 hours/week, Monday–Saturday, core hours approx 10am–2pm AEST (Sydney), flexible around program times (potential to move to full-time)
Commitment: This must be your primary job — not compatible with concurrent full-time employment elsewhere
Location: Remote
Start: 2 weeks
Rate: from $5USD