Senior Director of Operations – Law Firm

Senior Director of Operations – Law Firm

Employment Type: Full-Time
Schedule:40 hours/week, Pacific Time
Compensation: $9–$11/hour, depending on experience

About the Role

We are seeking a highly experienced Senior Director of Operations to independently oversee the day-to-day operations of a law firm. This senior-level role will manage operations, HR, team performance, workflows, KPIs, and special projects with minimal supervision.

Law firm experience is highly preferred, but candidates with strong COO-level or senior operations management experience from other industries may also be considered if their experience is transferable.

Key Responsibilities

• Oversee daily business operations and ensure smooth workflow.
• Manage teams, performance, productivity, and accountability.
• Develop and improve processes, workflows, and operational systems.
• Monitor KPIs and identify opportunities for improvement.
• Oversee HR-related functions and team management.
• Lead and execute projects and strategic initiatives.
• Resolve operational issues and make independent decisions.
• Collaborate with leadership to achieve business goals.
• Leverage technology and AI tools to improve efficiency.

Qualifications

• Proven experience in senior operations management, COO, Director of Operations, or similar leadership roles.
• Law firm experience is highly preferred.
• Strong leadership, problem-solving, decision-making, and project management skills.
• Experience managing teams, KPIs, workflows, and HR-related functions.
• Ability to work independently with minimal supervision.
• Proficiency in Microsoft Suite and Google Workspace.
• Comfortable using QuickBooks for operational purposes (no accounting responsibilities).
• Experience using AI tools such as Claude.
• Excellent communication, organization, and time-management skills.
• Willingness to work Pacific Time hours.

We are prioritizing quality over quantity and are looking for a senior-level professional who can take ownership of operations and require minimal training.