Real Estate Operations Manager (Brivity & Follow Up Boss)

NOTE: Please read the full post. Instructions for applying are at the bottom. Applications that don't follow them will not be entertained.

Hi! I'm hiring for this role on behalf of my client, a small real estate practice. This role moves operations off the principal's plate so they can stay client-facing. You'll own documentation, the tech stack, and team accountability, and prepare the information and metrics the principal needs to make decisions.

About the Role

This is meaningful, long-term work where you'll own a real function inside the practice, build the systems that let it scale, and grow alongside a principal who wants operations run with real independence.

What You'll Do

Build and maintain SOPs and the operations manual, much of which currently lives in the principal's head
Configure and troubleshoot the company's tech stack, including Brivity, Follow Up Boss (CRM), AgentFire, ListedKit or Nekst, CTE, Trello, and Calendly
Run weekly meeting agendas and facilitate team accountability so initiatives move forward without the principal chasing people
Track team KPIs and prepare information and metrics for the principal's decision-making
Own operations end to end within defined guardrails (no licensed real estate activity, client negotiation, final hire/fire decisions, or P&L ownership)

What You Need

US real estate operations experience as a transaction coordinator, listing coordinator, or operations lead (must-have)
Strong written English communication (must-have)
CRM administration experience (must-have), Follow Up Boss experience preferred
Self-directed work style, able to own operations without daily direction (must-have)
Availability during MST business hours (must-have)
Comfort using AI tools to speed up documentation, reporting, and everyday operations work

Benefits

Competitive salary
Paid US holidays
Paid wellness days
Health and wellness allowance
Monthly profit sharing
Long-term placement with real growth
Continuous upskilling in AI and real estate operations
Dedicated success coaching and support

How to Apply

To apply, message me directly with:

Your full name
An updated email where I can reach you
A short summary of your relevant experience (this is important, I need to see your qualifications before moving forward, especially your real estate operations background and hands-on experience with Brivity, Follow Up Boss, Trello, and Calendly)

Applications that don't include all three, especially the summary of your related experience, will not be entertained.