Outbound Sales & Logistics Coordinator

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Position Overview:

At Ready Roles, we don’t just fill positions—we build lasting, impactful careers. As an Outbound Sales & Logistics Coordinator, you’ll serve as a dedicated sales and operations partner for U.S.-based moving companies, with your primary responsibility focused on outbound calling and lead conversion.

This is not an admin or back-office role. Your job is to create opportunities, engage potential customers, book moving estimates, and drive revenue through strategic outbound communication.

Your moving-industry experience will allow you to understand the customer journey, moving operations, scheduling, dispatch, and the urgency involved in coordinating a move.

The core mission of this role is simple: turn outbound conversations into booked moving opportunities while supporting the moving company's day-to-day logistics when needed.

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Why Join Ready Roles?

A Career Path, Not Just a Job

This role is designed for growth-minded professionals who want to contribute directly to revenue and become an essential part of a U.S.-based moving company's sales and operations team.

Independence and Opportunity to Lead

You’ll take ownership of daily outbound calling, lead follow-up, appointment setting, and customer communication. You’ll be expected to manage your pipeline proactively and work the leads like they’re your own book of business.

Respectful, Growth-Focused Clients

You’ll support clients who value proactive, performance-driven team members who can generate opportunities, communicate professionally, and help the business grow.

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Key Responsibilities

1\. Outbound Calling & Lead Generation

• Conduct daily outbound calls to homeowners, prospects, leads, and potential moving customers.
• Follow up consistently with leads to identify and create moving opportunities.
• Re-engage prospects who previously inquired but did not book.
• Qualify leads and identify customers with potential upcoming moving needs.
• Build rapport and establish trust with potential customers.
• Ask effective questions to understand the customer's moving requirements.
• Communicate the moving company's services clearly and professionally.
• Maintain consistent calling and follow-up activity throughout the day.
• Work toward daily and weekly outbound calling and appointment-setting goals.

2\. Appointment Setting & Sales Follow-Up

• Book qualified moving estimates and appointments.
• Follow up with customers who have received estimates or have not yet scheduled.
• Confirm appointments and ensure customers have the correct information.
• Maintain a consistent follow-up schedule for active prospects.
• Track conversations, outcomes, and next steps in the CRM.
• Identify opportunities to move prospects further through the sales process.
• Communicate qualified opportunities to the appropriate sales or operations team.

3\. Realtor Outreach & Referral Development

• Conduct outbound calls to local realtors within the client's market.
• Introduce the moving company and establish professional relationships.
• Follow up with realtors to create referral opportunities.
• Maintain a consistent pipeline of potential referral partners.
• Track realtor conversations, follow-ups, and referral opportunities.
• Develop long-term relationships that can generate moving leads.

4\. Lead Management & Data Activation

• Work through provided lead and homeowner data to identify potential moving opportunities.
• Prioritize leads based on potential value and likelihood of needing moving services.
• Maintain accurate and organized lead records.
• Remove or flag invalid, inactive, sold, or otherwise unusable leads.
• Update CRM records after calls and customer interactions.
• Ensure every active lead has an appropriate next step or follow-up date.

5\. Moving Logistics & Customer Coordination

While outbound calling is the primary responsibility, your moving-industry experience will also be used to support logistics and customer coordination.

• Assist with move scheduling and coordination.
• Communicate with customers regarding move details, confirmations, delays, and updates.
• Coordinate with dispatch, movers, sales, and operations teams.
• Assist with scheduling conflicts and operational issues.
• Understand crew availability and moving schedules.
• Ensure booked customer information is accurately communicated to the operations team.
• Assist with time-sensitive customer and operational requests.

6\. Tracking & Reporting

• Log outbound calls, conversations, follow-ups, appointments, and results.
• Maintain accurate records in the client's CRM, Google Sheets, or other systems.
• Track daily outbound activity and appointment-setting performance.
• Provide clear updates on lead activity and pipeline progress.
• Prepare daily or weekly reports as requested.
• Identify patterns and opportunities that can improve outbound performance.

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What We’re Looking For

Self-Driven, Proactive Mindset

This role is for someone who naturally takes initiative and actively looks for ways to create opportunities.

You should not need constant reminders to make calls, follow up with leads, update the CRM, or complete your daily responsibilities.

Confident Outbound Communicator

You are comfortable picking up the phone and speaking with homeowners, customers, prospects, and realtors.

You can handle rejection professionally, maintain energy throughout the day, and continue making calls without losing motivation.

Moving Industry Experience

You understand how a moving company operates.

You should have experience working for a moving company and understand concepts such as estimates, customers, crews, scheduling, dispatch, and move coordination.

Results-Oriented

You understand that outbound calling is not simply about making calls—it is about creating conversations, generating opportunities, booking estimates, and contributing to revenue.

Commitment to Long-Term Growth

Ready Roles is built on loyalty and stability. We’re looking for someone who values a long-term commitment, seeks stability, and is motivated to grow with the business they support.

Aligned with Our Values

Ready Roles believes in accountability, respect, and integrity. We’re looking for someone who takes ownership of their work, consistently shows up with purpose, and is eager to create a lasting impact.

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Qualifications

Must Have

• Must be based in the Philippines.
• 18 years old and above.
• Minimum 2 years of experience working for a moving company.
• Previous experience as a Dispatcher, Logistics Coordinator, Move Coordinator, Operations Coordinator, or similar moving-industry position.
• Strong outbound calling and phone communication skills.
• Strong spoken and written English communication skills.
• Comfortable making a high volume of outbound calls every day.
• Experience communicating directly with customers.
• Experience with scheduling, coordination, or moving operations.
• Strong follow-up and relationship-building skills.
• Ability to handle rejection and remain persistent and professional.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Familiarity with CRM systems and scheduling software.
• Willing to work from home with a stable internet connection.
• Must have your own reliable laptop or PC and noise-cancelling headset.
• Available to work full-time, 40 hours per week.

Preferred Experience

• SmartMoving
• Supermove
• Movegistics
• RingCentral
• Google Workspace
• CRM systems
• Outbound calling platforms or dialers
• Lead-generation systems
• Scheduling software

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What You Can Expect from Ready Roles

Clear Growth Path and Scalable Compensation

As the business grows and you take on additional responsibilities, the business owner is committed to scaling your compensation. Your role and earning potential can grow as your impact on the business increases.

Supportive, Stable Environment

Ready Roles partners with respectful, growth-focused clients who are committed to creating positive, long-term working relationships.

Our goal is to give you the support and resources needed to succeed while helping you become an important part of the client's business.

Training and Development

You’ll receive onboarding, training, and ongoing support to help you understand the client's business, improve your outbound performance, and develop into a stronger sales and operations professional.

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Why Our Clients Depend on Us

Our clients are ambitious business owners who trust Ready Roles to help them grow and succeed.

They need someone who can pick up the phone, create opportunities, follow up consistently, book appointments, communicate with customers, and take ownership of the sales pipeline.

At the same time, they value someone who understands the moving industry and can support logistics and operations when needed.

We’re looking for someone who is motivated by the opportunity to generate business, solve problems, build relationships, and become an essential part of a growing company.

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Important: This Is an Outbound Calling Role

Outbound calling is the primary responsibility of this position.

If you are looking for a data-entry, administrative, or quiet back-office position, this role is not for you.

You should be comfortable spending a significant portion of your workday:

• Making outbound calls
• Following up with prospects
• Speaking with customers
• Calling realtors
• Qualifying opportunities
• Booking moving estimates
• Updating the CRM
• Driving leads toward conversion

Your moving-industry experience is what allows you to understand the business and speak confidently with customers—but your primary mission is to generate moving opportunities through outbound calling.

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Apply Today

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