Operations Team Leader / Executive Assistant to Operations

Job Overview

Job Title: Operations Team Leader / Executive Assistant to Operations
Location: Remote / Hybrid
Job Type: Full-Time
Reports To: Chief Executive Officer (CEO)

Position Summary
We need a sharp, action-oriented Team Leader to run our daily scheduling operations. You will manage a team of scheduling agents and serve as the CEO's right-hand partner. You will turn high-level goals into daily actions, clear operational roadblocks, and keep our permitting schedules moving fast.

Key Responsibilities
Team Management
Lead, coach, and motivate scheduling agents.
Set daily production targets and track schedule metrics.
Handle performance reviews, scheduling issues, and daily workflow adjustments.
Train new hires on permit intake and calendar systems.
Executive Partnership (CEO Right-Hand)
Act as the bridge between field agents, clients, and the CEO.
Manage urgent escalations and clear operational bottlenecks.
Prepare high-level reports on team output and permitting timelines.
Anticipate executive needs and streamline daily business execution.

Qualifications
2+ years of team leadership or operations experience.
Strong background in scheduling, logistics, or project coordination.
Familiarity with the construction, real estate, or municipal permitting industry is a big plus.
Exceptional organization and clear, direct communication skills.
Ability to problem-solve quickly under tight deadlines.