Full-Time Virtual Operations Assistant - $600–$800/month

We're looking to hire a full-time Virtual Operations Assistant to join our team.

We operate a growing online gigs platform serving clients across the United States. We are looking for someone exceptionally organized, professional, reliable, and proactive who can take ownership of a large portion of our day-to-day operational workload.

This is not a casual part-time assistant position. We are looking for someone who wants to become a long-term member of the team and progressively take responsibility for more areas of the business.

What you'll be doing

Your responsibilities will include a wide range of operational and customer-facing tasks, including:

Communicating with applicants and clients through our internal communication channels
Helping new applicants through the onboarding process
Responding to customer questions and resolving routine issues
Reviewing submitted information according to our internal procedures
Keeping client records and internal systems accurate and up to date
Following up with existing clients when necessary
Helping educate clients about additional opportunities available through our platform
Monitoring ongoing client activity and making sure assigned processes are being completed correctly

The exact responsibilities and your pay will evolve as you learn. Our goal is for you to take as much of the repetitive day-to-day workload off management as you are capable of handling.

What we're looking for

Excellent English is absolutely essential.

You should be able to communicate naturally and professionally with US-based clients in written English. Your messages should feel like they were written by a native-level English speaker, not translated or generated from a template.

We're looking for someone who is:

Extremely reliable and punctual
Highly organized and detail-oriented
Comfortable working independently
Fast at learning new systems
Professional and mature in communication
Proactive rather than waiting to be told what to do
Comfortable dealing with customers
Able to follow detailed procedures accurately
Comfortable handling repetitive tasks without losing attention to detail

Schedule

Full-time: 8 hours per day

We strongly prefer applicants with excellent availability and flexibility, particularly those who are able to accommodate US-based clients and occasional changes in schedule when required.

You must be consistently available during your agreed working hours and communicate clearly if something affects your availability.

Compensation

$600–$800/month, depending on experience, English level, reliability, and overall suitability for the role.

We are much more interested in finding the right long-term person than simply hiring the cheapest applicant.

There is also room for increased compensation and responsibility as you prove yourself and take ownership of more of the operation.

What you'll get

Full-time remote position
Long-term opportunity with a growing company
Stable ongoing work for the right candidate
Increasing responsibility as you demonstrate capability
Opportunity to become an important part of the company's operations rather than remaining a basic virtual assistant
How to apply

Please send us:

1. A short introduction about yourself

2. Your previous work experience and education

3. Your typical daily availability

4. A short written response to this question:

A client sends you a message explaining that they are having a problem with our platform, but their explanation is vague and you aren't immediately sure what the problem is. What would you do?

We're particularly interested in how you think and communicate, not just your résumé.