Virtual Assistant

About Us (Pebbl.)
We have been working alongside Australia's not for profit care sector for thirty years now, across aged care, disability services and community services. Pebbl. (formerly ANSON Management Consulting) provides HR and people solutions built on genuine understanding of the sector. Following a full rebrand, we are stepping into our next chapter with a new name, brand identity and digital presence. (Note, our rebrand is launching later this month, we are still currently operating as ANSON)

The Role
We are looking for a proactive and detail oriented Virtual Assistant to join us in providing ongoing generalist support across our marketing, brand and digital activities. In the near term, this means helping us complete the final stages of our rebrand rollout. From there, the role settles into regular marketing and brand support. You will work closely with our partner agency, Soto Group, for the first month before reporting directly to our leadership team. We are looking for someone who manages tasks with initiative, maintains consistent communication and delivers work that holds up our brand standard.

Key Responsibilities
Rebrand completion
● Apply Pebbl. branding to templates, job ads and recruitment collateral
● Update contracts, engagement templates and industry memberships (e.g. AHRI, RCSA) with our new trading name
● Maintain our Brand Hub folder structure and access permissions in SharePoint
● Archive outdated ANSON assets and restrict further editing
● Complete any remaining brand asset updates missed at launch
● Monitor our shared inbox and route brand related enquiries
● Update phone system greetings and voi cemail messages
Ongoing marketing and brand support
● Execute email marketing campaigns using HubSpot
● Create and schedule social media content across LinkedIn, Facebook and Instagram
● Manage and maintain our Google Business Profile listing
● Support SEO maintenance alongside directory listing and review platform updates
● Draft and send client review requests
● Support HubSpot data entry and CRM reporting
● Create marketing collateral using Canva, including social graphics, guides and fact sheets
● Maintain our marketing calendar and task management systems
● Coordinate and distribute email signature assets via Exclaimer, including animated assets
● Support website content updates via WordPress, including our client portal
● Source and prepare team bios and images for our website and brand use
● General administrative support and other tasks as assigned

Essential Skills and Experience
● Five or more years experience as a Virtual Assistant or in a digital marketing support role
● Solid working knowledge of HubSpot or a comparable CRM platform
● Experience with email marketing platforms, particularly HubSpot
● Proven ability to create and schedule social media content across LinkedIn, Facebook and Instagram
● Comfortable updating website content in WordPress
● Strong written English with excellent attention to detail
● Self motivated, with the ability to work independently and manage competing priorities
● Available during Australian business hours, or with reasonable overlap

Highly Regarded
● Experience supporting a professional services or consulting brand
● Experience supporting a rebrand or brand transition
● Graphic design skills using Canva or Adobe Suite
● Experience with social media scheduling platforms
● Familiarity with SEO principles and directory management
● Understanding of CRM pipelines and basic reporting

What We Offer
● A part time or full time role depending on the candidate
● Structured onboarding in the first month with our partner agency, Soto Group
● How to guides and support from the team
● The opportunity to grow with us at a genuinely pivotal moment in our story
● Flexible working arrangements

To Apply
Please submit your CV along with a brief cover letter addressing:
1. Your experience with HubSpot and CRM platforms
2. Any experience supporting a rebrand or brand transition
3. Your availability and preferred working hours
4. Your hourly rate expectations

We would love to hear from you.