Senior Amazon Account & Catalog Specialist

Beyond the Listing: Build a High-Performance Career in E-Commerce
The Engine of Our Success
📈 $50M+ Amazon Global Revenue
🔬 Proprietary Growth Framework
🤝 Collaborative Execution

Why You’ll Thrive With Us
🌍 Total Freedom
⏳ Life-First Scheduling
🚀 Accelerated Growth
💰 Industry-Leading Rewards
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Salary Ranges from $800 to $2000/month
Candidates shall be competent in the following:
Account Defense & Catalog Integrity: Maintain "Perfect Account Health" by resolving Account Health Violations and A-to-z Claims, escalating only when necessary; manage the catalog by troubleshooting listing suppressions, executing Variations/Merges, and providing professional, timely responses to all Buyer Messages. Pursue removal of negative and policy-violating reviews, and bring advanced-level case resolution experience to handle complex, escalated Amazon cases end-to-end.
Inventory Management & Financial Recovery: Execute Shipment Reconciliations and pursue maximum reimbursements for lost, damaged, or destroyed inventory; proactively manage stock levels to minimize losses by resolving Stranded Inventory and overseeing Unfulfillable (UFI) or Removal Orders. Coordinate closely with the Operations team on catalog and shipment management, and with the Marketing team, to ensure account health and listing status stay aligned with broader business performance.
Technical Proficiency & Prompting: Leverage modern AI tools (Claude, ChatGPT) through advanced prompt engineering to synthesize Amazon policy documentation, draft persuasive case appeals and reimbursement claims, and automate administrative tracking via Slack and Google Drive—ensuring fast resolution and account health protection.
Professional Characteristics: We're looking for someone who types 60+ WPM, stays determined, and works well with others at a senior level. You should proactively update the team with clear, actionable progress reports and bring a precision-first mindset to your work. We value people who move forward naturally, without needing to be pushed, and who bring a genuine drive to keep growing. We also value ownership—when something comes up, we'd rather you speak up early and work toward a solution than stay quiet.

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Disclaimer: This is a general job description for the position stated above. The actual job description will be finalized during interview and onboarding.
Disclaimer 2: Newcomers shall value a long-lasting, committed career here; and cherish collaboration and achieving hyper-growth milestones while sustaining fundamentals.