Virtual Assistant - Customer Service & Administrative Support

We are looking for a reliable and friendly Virtual Assistant based in the Philippines to provide administrative and customer service support for our waxing studio in San Diego California.

Responsibilities will include answering and returning phone calls, assisting clients with scheduling and rescheduling appointments, following up with clients, responding to inquiries, helping manage our booking system, organizing client information, and assisting with other day-to-day administrative tasks.

We are looking for someone who:

• Speaks and writes English clearly and professionally
• Is comfortable communicating with clients over the phone
• Has excellent customer service skills
• Is organized, dependable, and responsive
• Is comfortable learning new booking/software systems
• Can work during agreed-upon U.S Pacific Time Hours
• Has reliable internet and quiet environment for phone calls

Experience as a virtual assistant, receptionist, customer service representative, or appointment scheduler is preferred.