Cold Caller (Insurance Industry) – U.S. Business Outreach

We are looking for a confident and professional outbound cold caller to work with our AI-generated, pre-qualified business leads across the United States. This is a phone-first role focused on the insurance and surety bond industry.

Our AI system already identifies businesses that may currently — or soon — require insurance or surety bonds. You will not be responsible for finding leads or researching prospects. Your job is to pick up the phone, work the leads our system provides, verify the AI signal, gauge interest, and get interested prospects scheduled or transferred to our U.S. team.

If you are comfortable making high-volume outbound calls, speaking with business owners and decision-makers, and handling objections without getting flustered, this role is for you.

Responsibilities
Make outbound cold calls to pre-qualified insurance and surety leads provided by our AI system
Verify whether the business currently has the insurance or bonding need our system identified
Confirm timing and level of interest
Handle basic objections professionally and keep conversations moving
Schedule appointments for interested prospects
Warm-transfer interested prospects to the appropriate U.S. team member when appropriate
Record accurate call results in our internal portal/CRM
Add notes, callback dates, appointment details, and call dispositions after every call
Follow provided calling scripts and processes
Hit daily/weekly call volume and appointment targets
What You Will NOT Need to Do
Find or generate leads
Research companies
Collect information already available in our system
Give insurance advice
Explain insurance coverage in detail
Quote insurance prices
Sell or bind insurance policies

Interested prospects will be transferred or scheduled with the appropriate U.S. team member. Your job is to open the door — the licensed team handles everything on the coverage side.

Requirements
Excellent spoken English with clear, easy-to-understand communication
Comfortable making a high volume of outbound cold calls to U.S. businesses
Confident speaking with business owners and decision-makers
Strong listening skills and the ability to think on your feet
Comfortable handling rejection and objections
Reliable high-speed internet connection
Reliable computer and headset
Able to work U.S. Eastern Time business hours
Comfortable using web-based CRM/portal software
Preferred Experience

Preference will be given to candidates with experience in:

U.S. outbound and cold calling
Appointment setting
B2B cold calling
Insurance
Mortgage
Construction
Real estate
Solar
SaaS or other U.S. business sales

Insurance experience is helpful but not required — if you can hold a confident conversation and follow a script, we will train you on the rest.