Projects and Accounts Assistant

We are a Melbourne-based procurement and manufacturing company. We design and manufacture items for commercial and residential construction across Australia and North America.

We are a small, senior team. Everyone here owns their area properly. We are looking for one person to take ownership of the operational and financial admin that keeps our projects moving: the work that is unglamorous, high-volume, and absolutely critical to getting a project delivered on time and paid for.

The role

You will work alongside our sales and project delivery team members, keeping our internal systems accurate and our invoicing and receivables on top of.

Your day-to-day:

Update and maintain project data in our internal operations portal (custom-built, and we will train you on it)
Generate documents and client invoices in our system: quotes, purchase orders, packing lists, shipping and delivery documentation
Chase accounts receivable. Track what is due, follow up politely and persistently, and escalate when needed
Support our project delivery lead with supplier follow-up, tracking production milestones and chasing outstanding information from factories
Keep supplier and project records accurate, complete and current
What we're looking for

We care much more about how you work than what is on your CV. You do not need years of experience or a specific software background. We will train you on our systems.

Required

Organised, and genuinely on top of your work. Nothing slips.
Keen to learn. Our systems are our own, so everyone here learned them from scratch.
Excellent written English. You will be email ing Australian clients directly, and your writing represents us.
Genuine attention to detail. In this role a wrong number costs real money.
Comfortable following up with people repeatedly without being pushed to do it
Reliable home internet and a quiet place to work

Nice to have

Exposure to construction, fitout, interior design, manufacturing or freight and logistics
Familiarity with import/export documentation
Experience working with an Australian business

Who this suits

Someone organised, self-directed and steady. You will be given clear systems and clear ownership, but you will not be micromanaged. If you enjoy bringing order to messy operational detail and take pride in nothing slipping through the cracks, you will do well here.