Operations Manager (Australian Credit Repair Account) – Dayshift

We are looking for an experienced Operations Manager to join our Australian Credit Repair team. This is a long-term opportunity for someone who has strong operational leadership skills, can improve systems and processes, and can help drive business growth through effective strategy and execution.

The ideal candidate is someone who is highly organised, proactive, analytical, and experienced in managing teams, workflows, and performance metrics.

Position Details
Role: Operations Manager
Schedule: Dayshift (Australian business hours) 6 AM to 3 PM or 9 AM to 6 PM Philippine Standard Time
Employment Type: Full-time
Work Setup: Remote

Compensation
First 3 months: AUD $7/hour
After 3 months: AUD $8/hour (subject to satisfactory performance and meeting expectations)
WITH FOUR DAYS OF UNPAID PRODUCT TRAINING TO BE FAMILIARIZED WITH AUSTRALIAN CREDIT REPAIR

Key Responsibilities

• Lead and manage daily operations to ensure efficiency, productivity, and quality standards
• Develop and improve operational processes, workflows, and internal systems
• Create strategies to improve dispute outcomes, client experience, and sales performance
• Analyse operational data and identify areas for improvement
• Work closely with leadership to implement business strategies and achieve company goals
• Develop SOPs, reporting structures, dashboards, and performance improvement plans
• Identify bottlenecks and implement practical solutions
• Support team development, accountability, and performance management
• Assist in creating dispute and sales strategies based on operational insights

Requirements

• Minimum 2 years of proven experience as an Operations Manager
• Must be able to provide a Certificate of Employment (COE) from previous Operations Manager roles

Proven experience in:

• Strategic leadership
• Process improvement
• Team management
• Operational planning
• Problem-solving and decision-making
• Strong communication and leadership skills
• Highly organised with strong attention to detail
• A fast learner who can quickly understand new industries and processes
• Comfortable working with KPIs, reports, and performance metrics
• Must be able to work independently and take ownership of responsibilities

Preferred Qualifications (Advantage)

• Experience handling Australian-based accounts
• Knowledge or previous experience in credit repair, credit reporting, finance, lending, or dispute resolution
• Experience managing sales teams and customer service operations
• Training & Product Knowledge

During the first 3 months, you will spend a few hours assisting with production tasks to gain hands-on knowledge of our services, client journey, dispute processes, and Australian credit repair regulations.

This experience will allow you to develop effective operational strategies, improve dispute workflows, and contribute to sales growth initiatives.

Important Requirement

This is a dedicated full-time position. Applicants must:

Have no side hustles, freelance work, or other employment commitments
Be fully committed to this role during working hours
Be available consistently during Australian business hours

How to Apply:
Search Australian Credit Savers | Credit Repair Experts in Google. Visit the page and send your application to the email address indicated on the Contact page.

Record an introduction video in Loom and include the link to your application
Discuss the following in your video:
1. Tell us about yourself and your background as an Operations Manager.
2. Why do you believe you are a good fit for this Operations Manager role?
3. What is your approach to improving business processes?
4. What would you bring to our company within your first 90 days?

We are looking for someone who wants to build, improve, and grow with the business — not just complete tasks. If you have the experience and mindset to create meaningful operational improvements, we would like to hear from you.