Executive Assistant/Back Office Support (Attention-to-Detail)

If you have applied before and have Halaxy and Healthcare experience, send us a message again, please!

As part of the recruitment, you should be ready to do a paid work week for 5 days (40 hours)!

About Us
Looking for a long-term career with a supportive Australian company where your work truly makes a difference?

We are seeking an exceptional Executive Assistant/Back Office Support to join our growing team.

This is not a call centre role, not a short-term VA position, and there is no agency or middle person involved.

If you enjoy helping people, staying organised, solving problems and taking ownership, you'll thrive in this role. You will work closely with our leadership team and play an important part in the day-to-day operations of a professional healthcare business.

Salary & Benefits
Starting from AUD $6 per hour

Please state your preferred hourly rate in AUD

Final rate will depend on your:
Skills and experience
Communication ability
Performance and demonstrated capability
Long-term, stable employment with opportunities to grow with the business

Must-Have Skills:
? At least 2 years of Australian healthcare administration experience.
? Practical experience using Halaxy. If you have not worked with Halaxy in the last 12 months, please DO NOT apply.
? Excellent verbal and written English communication skills.
? Ability to understand, follow and consistently apply procedures and instructions.
? Exceptional attention to detail and ability to produce accurate work with minimal errors.

Highly Desirable Experience:
Australian healthcare administration experience
Handling phone calls, SMS and client messaging
Calendar and appointment management
Invoices, remittances and payment processing
Creating documentation and Standard Operating Procedures (SOPs)

Requirements:
Excellent written English
Excellent spoken English
Reliable high-speed internet connection
Modern computer setup with dual monitors/screens
Quality headset with microphone
Quiet and professional home working environment
Ability to work during Australian business hours 8 AM to 5 PM (1 hour unpaid lunch break)

What Success Looks Like:
The successful applicant will:
Organise and prioritise work effectively to meet deadlines
Review their own work, identify mistakes and proactively correct them
Learn new technology, software and systems quickly
Receive feedback positively and continuously improve
Identify opportunities to improve efficiency and processes
Demonstrate an understanding of small business operations and financial administration
Maintain confidentiality and professionalism at all times
Work independently while collaborating effectively with the team
Demonstrate initiative and strong problem-solving skills

Why Join Us?
Stable long-term position with an Australian healthcare business
Work directly with leadership and make a meaningful impact
Supportive and professional team culture
Opportunity to grow your skills and responsibilities over time
We value reliability, initiative and continuous improvement

How to Apply
Please submit:

Your updated resume.
A 1–2 minute video introducing yourself (speak naturally – do not read from a script or use AI tools).
Your expected hourly salary in AUD.
A short paragraph explaining what experience do you have and how you can be our Executive Assistant/Back Office Support person (do not use AI – applications that do not follow this instruction will be rejected).

Please follow these instructions carefully. Incorrect, Incomplete applications will not be considered.

We are looking for one exceptional person who wants a long-term career and is excited to grow with our team for years to come.

If this sounds like you, we'd love to hear from you.