Medical Billing & Accouts Recievable Virtual Assistant — Jane App. EMR Experience (A must)

We are a healthcare clinic seeking a reliable and detail-oriented Virtual Assistant to manage accounts receivable, direct-billing submissions, and insurance coordination using Jane.

Key responsibilities:

• Review accounts receivable and follow up on unpaid 30-, 60-, and 90-day balances
• Submit insurance and direct-billing claims accurately and on time
• Investigate rejected, denied, or partially paid claims
• Correct and resubmit claims when appropriate
• Post and reconcile insurer payments, remittances, adjustments, and patient balances in Jane
• Communicate with insurers through approved portals, telephone, and email
• Maintain clear notes and follow-up dates for every outstanding account
• Coordinate billing issues with the clinic team and escalate matters requiring clinical or management input
• Prepare a concise weekly report showing submissions, payments, outstanding balances, denials, and follow-up activity
• Follow all clinic privacy, confidentiality, and information-security procedures

Required qualifications:

• Previous healthcare accounts-receivable, medical billing, or direct-billing experience
• Understanding of the difference between accounts payable and accounts receivable
• Experience investigating denied claims and reconciling payments
• Excellent written and spoken English
• Strong attention to detail, organization, and follow-through
• A private and secure remote workspace
• Willingness to sign a confidentiality agreement and use multi-factor authentication and clinic-approved systems

Hands-on experience with Jane and Canadian insurance billing is strongly preferred.
This is a remote, part-time position with the possibility of additional hours.
Availability during Pacific Time business hours is required.
To apply, please complete our screening form: ----------

Please do not include confidential patient information in your application.