Virtual Administrative Assistant - Healthcare

GSPS Inc. is a California-based psychology practice. We evaluate children and adults for autism and developmental disabilities, working primarily with California regional centers. We're hiring a full-time remote administrative assistant to take the office workload off our clinicians so they can focus on clients.

What you'll do

-Scheduling and client communication
Confirm appointments with families, reschedule cancellations and no-shows. You'll be the friendly first point of contact by email for parents and caregivers.

-Reporting and submissions
Send daily attendance and billing reports to our referring agencies, upload completed reports to agency portals, and track deadlines so nothing is submitted late.

-Forms and records
Send intake paperwork to families and follow up on anything incomplete. Request and organize client records, send and receive faxes, and prepare routine forms for clinician signature.

Paperwork tracking
Maintain checklists of outstanding documents, submit forms, and follow up with agency contacts who haven't responded.

General office support
Coordinate school visits, help with trainee scheduling paperwork, and handle recurring administrative follow-ups.

What we're looking for

Excellent written English. Much of this role is email , and it needs to sound professional and warm.
Strong attention to detail. Client ID numbers, dates, and deadlines have to be right every time.
Comfortable learning web portals and working in Google Workspace.
Organized and self-directed. You'll be managing recurring tasks without daily reminders.
Able to work hours that at times overlap with Pacific Time.
Discretion with confidential health information. HIPAA training will be provided and is required.

Prior experience in healthcare, medical billing, or a US-based practice is a plus but not required. We'll train the right person.

Details
$7/hr, part-time, ~5 hours per week though likely 20+ in the first few weeks, long-term position with room to grow as the practice expands.

To apply
Send your resume along with a short note about a time you managed a recurring administrative process. Please include "VA" in your subject line, and also please let us know if you will have a reference upon request.