Strategic Partner – Administrative & Customer Support

About the Company

We are a growing home services company specializing in low-voltage and landscape lighting, Christmas lights and décor, permanent trim lights, interior accent lighting, and gutter cleaning, with additional home maintenance services.

We are looking for a Strategic Partner to help us become more organized, improve customer service, and allow the owner to focus on growing the business.

Key Responsibilities
Respond to customer calls and email s
Follow up with past and existing clients
Prepare online quotes when possible
Schedule and coordinate jobs using Jobber
Create and manage invoices
Maintain customer records and spreadsheets
Assist with QuickBooks and other administrative tasks
Support daily operations and technician scheduling
Identify opportunities to improve processes and organization
Requirements
Excellent written and verbal communication skills
Strong organization and attention to detail
Proactive and able to work independently
Comfortable working in a fast-paced and sometimes chaotic environment
Strong customer service and follow-up skills
Willingness to learn new systems and take initiative

Jobber experience is a strong plus. Experience with QuickBooks, Google Sheets, or Excel is also a plus.

Working Hours

Monday–Friday, 9:00 AM–5:00 PM

What Success Looks Like

Success means helping the owner move from managing every task personally to running a more organized and scalable business, while ensuring customers, scheduling, follow-ups, and administrative tasks are consistently handled.