Insurance Arbitration and Documentation Specialist

Position Overview
We are seeking a highly organized and detail-oriented professional to assist our team with insurance dispute documentation, arbitration brief preparation, and case organization.

This role is responsible for preparing documentation, organizing supporting materials, and assisting with submissions related to insurance payment disputes. The position requires strong attention to detail, document management skills, and familiarity with healthcare billing or insurance processes.

This is a documentation and case preparation role, working closely with our internal billing and dispute resolution team.

Core Responsibilities

1. Case Documentation

• Organize and review case files related to insurance disputes
• Ensure all required documentation is properly organized and formatted
• Maintain accurate case records and documentation standards

2. Brief & Document Preparation

• Prepare dispute documentation using company templates
• Insert case information into structured documents
• Ensure documents are properly formatted and complete

3. Supporting Evidence Organization

• Compile supporting materials related to claims and services
• Organize exhibits and documentation referenced in dispute submissions
• Convert and prepare documents for submission when required

4. Case Tracking

• Maintain accurate logs of dispute cases
• Track case progress and documentation status
• Update internal tracking systems as cases move through the process

5. Quality Review

• Review documents for accuracy and completeness
• Ensure case documentation meets submission requirements
• Follow company documentation standards and procedures

Required Qualifications

• Experience with medical billing, insurance claims, or healthcare administration
• Strong attention to detail and organizational skills
• Ability to manage large volumes of documentation
• Strong written communication and document formatting skills

Preferred but not required:

• Healthcare revenue cycle experience
• Insurance claims review experience
• Medical records documentation familiarity

Technical Skills
Candidates should be comfortable with:

• Microsoft Word
• PDF document preparation
• Spreadsheets and tracking tools
• Document organization systems

Work Environment

• Remote position
• Works closely with billing and operations teams
• Structured workflow with training provided

Application Requirements
To be considered, applicants must submit:

• Resume
• Short voice recording introducing yourself
• Brief description of your experience with insurance claims or documentation work

Applications without the required materials will not be reviewed.