ACCOUNTS RECEIVABLE & COLLECTIONS SPECIALIST

Billing / Medical Billing Experience Preferred

We are looking for a detail-oriented, organized, and results-driven Accounts Receivable & Collections Specialist to join our team. The ideal candidate has experience handling hospital billing, medical claims, insurance accounts, patient accounts, or healthcare collections and is comfortable managing outstanding balances and following up on unpaid accounts.
Key Responsibilities

Manage and monitor accounts receivable (AR)and outstanding balances.

• Review hospital/medical bills, invoices, claims, and payment records for accuracy.
• Follow up with insurance companies, healthcare providers, patients, and clients regarding unpaid or outstanding balances.
• Perform collection activities through phone, email , and other communication channels.
• Investigate payment discrepancies, rejected claims, underpayments, and billing issues.
• Track aging reports and prioritize accounts requiring immediate attention.
• Contact insurance providers to verify claim status and determine reasons for delayed or denied payments.
• Process and reconcile payments, adjustments, refunds, and account balances.
• Maintain accurate documentation of collection activities and account communications.
• Escalate unresolved billing or payment issues when necessary.
• Meet established collection, productivity, and accuracy goals.
• Protect confidential customer and patient information at all times.
• Prepare regular AR and collections reports for management.

Qualifications

1–2 years of experience in Accounts Receivable, Collections, Billing, or related roles**.

• Hospital billing, medical billing, healthcare collections, or insurance billing experience is highly preferred.
• Familiarity with insurance claims, billing statements, EOBs/ERAs, denials, and payment posting is an advantage.
• Strong understanding of AR aging and collections processes**.
• Excellent communication and negotiation skills.
• Strong attention to detail and accuracy.
• Ability to handle sensitive financial and customer information professionally.
• Good organizational and time-management skills.
• Proficient in Microsoft Office/Google Workspace and comfortable learning billing or accounting software.
• Ability to work independently and meet deadlines and performance targets.

Preferred Experience

Candidates with experience in any of the following are encouraged to apply:

Medical Billing • Hospital Billing • Insurance Claims • Patient Accounts • Healthcare Collections • AR Follow-Up • Denial Management • Payment Posting • Revenue Cycle Management (RCM)**

How to Apply

Send your updated resume/CVhighlighting your Accounts Receivable, Collections, Medical Billing, Hospital Billing, or Healthcare experience.