CRM & SMS Appointment Setter / Virtual Assistant

Full-Time SMS Appointment Setter & CRM Virtual Assistant

Pay

$3–$4/hour + Performance Bonuses

Hours

40 hours/week

Job Description

FULL-TIME SMS APPOINTMENT SETTER / CRM VIRTUAL ASSISTANT

We are looking for a reliable, motivated Virtual Assistant to work with us full-time managing lead conversations, following up with prospects, and booking appointments directly onto our calendar through our CRM.

Your primary goal will be simple: turn lead conversations into scheduled appointments.

You will be working inside our CRM throughout the day, responding to SMS conversations, following up with leads, identifying interested prospects, finding a time that works for them, and scheduling their appointment onto the correct calendar.

WHAT YOU'LL BE DOING

• Monitor incoming lead responses throughout your shift
• Respond to leads through SMS inside our CRM
• Use our scripts and training to handle common questions and objections
• Follow up with leads who haven't responded
• Identify interested and qualified prospects
• Ask for availability and move conversations toward an appointment
• Schedule appointments directly onto our calendar
• Make sure the correct date, time, contact information, and notes are entered
• Send appointment confirmations and follow-ups
• Keep the CRM pipeline organized and lead statuses updated
• Flag important conversations that need our attention
• Complete additional CRM, lead-management, and sales-support tasks during slower periods

WHAT WE'RE LOOKING FOR

• Excellent written English
• Strong conversational skills — messages should sound natural, not robotic
• Previous appointment-setting experience is preferred
• CRM experience is preferred
• Experience managing calendars or scheduling appointments is a plus
• Fast response times and strong attention to detail
• Reliable computer and internet connection
• Ability to follow scripts, systems, and instructions
• Comfortable learning new software
• Reliable and available during agreed-upon U.S. working hours
• Looking for a long-term, full-time opportunity

COMPENSATION & GROWTH

Starting pay is $3–$4 USD/hour depending on experience, for approximately 40 hours per week, plus performance-based bonuses.

Strong performance, reliability, and consistent appointment production can lead to increased pay and additional responsibility.

We will provide training, scripts, examples, CRM instructions, and our appointment-setting process.

HOW TO APPLY

Start your application with the word “SCALE” so we know you read the entire job posting.

Please answer the following:

1. What experience do you have with SMS/chat appointment setting or lead follow-up?

2. What CRMs and calendar/scheduling systems have you used?

3. What hours are you available to work in U.S. time zones?

4. A lead responds: “Yeah, I might be interested. I'm usually free after work.” Write the exact text you would send to move that person toward booking an appointment.

5. Tell us why you would be a good fit for a long-term position like this.

Please write your answers yourself. We want to evaluate your actual written communication, not AI-generated responses.