Part-Time Customer Support Rep - DTC Supplement Brand

We’re a fast-growing men’s DTC supplement brand looking for an experienced Customer Support Representative to join our team part-time.

We’re looking for someone who is sharp, reliable, personable, and genuinely great with customers.

What we’re looking for:
3+ years of customer support experience
Experience with Gorgias and/or Commslayer
Excellent written and spoken English
Strong communication skills and a charismatic, friendly personality
Comfortable using AI tools to work faster and more efficiently
Reliable and highly responsive
Available 7 days per week and able to check/respond throughout the day
Previous DTC/e-commerce experience strongly preferred

Hours & Pay:
Starting at approximately 2 hours per day
$3.50 USD/hour
Opportunity to grow into 3–5 hours per day as the brand and workload grow
Long-term opportunity for the right person
We care a lot about response quality, speed, attention to detail, and making sure every customer feels taken care of.

Application Process:
Shortlisted applicants will complete a brief interview/application and a Loom video so we can get to know you and your communication style.

If you’re interested, send us a message with a quick introduction about your experience and include the code word “PINEAPPLE” somewhere in your message so we know you read the full post.
Please only apply if you meet the experience requirements and are comfortable with the pay and availability listed above.