Remote Customer Service & Office Assistant – Part-Time With Opportunity to Grow

We are looking for a reliable, professional, and motivated person to join our team in a long-term remote position.

This position will begin as part-time, with the opportunity to grow into a full-time position in the future.

Compensation

• Starting pay: $4 USD per hour
• Additional bonuses for estimates that you help successfully close
• Opportunity for increased hours and compensation as the position grows
• Potential to move from part-time to full-time

Responsibilities

Your daily responsibilities will include:

• Answering incoming phone calls and speaking with customers
• Providing excellent customer service
• Following up with customers and potential customers
• Preparing and sending estimates
• Preparing and sending invoices
• Following up on estimates
• Helping convert estimates into closed jobs
• Responding to email s and customer inquiries
• Keeping customer information organized
• Assisting with general office and administrative tasks

Very Important – Spoken English

Because you will be speaking directly with our customers on the phone, excellent spoken English is required.

We are looking for someone who:

• Speaks English fluently and confidently
• Has a clear, neutral, and easy-to-understand speaking voice
• Is comfortable speaking with American customers
• Is comfortable answering and making phone calls
• Communicates professionally and naturally
• Has strong written English skills

Previous experience speaking with U.S. customers is a big plus.

Who We Are Looking For

The right person should be:

• Friendly and professional
• Organized
• Dependable and punctual
• Comfortable speaking on the phone
• Good at following up with customers
• Detail-oriented
• Comfortable working independently
• Willing to learn our business and systems
• Motivated by performance and bonuses
• Interested in growing with the company long-term

Customer service, sales, appointment setting, virtual assistant, estimating, invoicing, or call-center experience is a plus.

How to Apply

Please send the following:

1. A short introduction about yourself and your previous work experience.
2. Tell us about any experience you have with customer service, phone calls, estimates, invoicing, or sales.
3. Tell us what hours you are available to work.
4. Confirm that you are comfortable with the $4/hour starting rate plus performance bonuses.
5. Send a 60–90 second voice recording introducing yourself and explaining why you would be a good fit for this position.

Applications without a voice recording may not be considered.

We are looking for the right person to join our team, grow with us, and build a long-term working relationship.