Senior Virtual Assistant

Job Summary

We are looking for a highly organized, proactive and dependable Senior Virtual Assistant to join the core remote team of a Hong Kong-based company.
This is not a basic task-based VA position. We are looking for someone who can take ownership of recurring workflows, work independently, maintain accurate records and ensure responsibilities are completed without repeated follow-up.
You will work across different departments based on company requirements and your strongest skills. Areas may include Operations, Supply Chain, Government Documentation and Administration.

Key Responsibilities

• Own and manage assigned recurring workflows from start to finish.
• Manage deadlines, follow-ups and recurring tasks independently.
• Maintain accurate ClickUp tasks, spreadsheets, records and documentation.
• Create, maintain and improve SOPs and working processes.
• Check your own work for accuracy before completion.
• Identify problems, missing information and process gaps early.
• Escalate issues before they become failures.
• Coordinate with team members, suppliers and external parties when required.
• Support and guide Junior Virtual Assistants on workflows within your responsibility.
• Conduct research and turn findings into clear actions or recommendations.
• Support cross-department projects and operational requirements.
• Depending on your primary area, work may include:
• Supply Chain & Operations: supplier communication, purchase orders, shipments, inventory records, product information, price lists, spreadsheets and coordination between departments.
• Government & Operations: vehicle registration documentation, applications, document preparation, tracking, deadlines, record keeping and operational support.
• Responsibilities may shift between departments based on workload, company priorities and individual strengths.

What We Expect

• Ownership: If something is assigned to you, you follow it through to completion.
• Accuracy: Management should not need to repeatedly find and correct mistakes.
• Follow-through: You close loops without being chased.
• Early escalation: If something is blocked, unclear or at risk, you raise it early.
• Process improvement: If something repeatedly does not work, you identify the problem and suggest a better way.
• Adaptability: You are comfortable learning new responsibilities and working across departments.

Qualifications & Skills

Strong written and spoken English.
Excellent organization, accuracy and attention to detail.
Strong follow-up and time-management skills.
Experience working independently in a remote environment.
Experience managing recurring workflows or administrative processes.
Strong documentation and SOP-writing ability.
Comfortable with spreadsheets and structured data.
Experience with ClickUp or similar project-management software.
Comfortable using modern AI tools for work and research.
Able to learn unfamiliar systems and processes quickly.
Able to manage multiple priorities without constant supervision.
Experience in operations, supply chain, logistics, government documentation, inventory or administration is an advantage but not required.
We value ownership, learning ability and reliability more than experience in an identical industry.

How Success Is Measured

Success means your workflows run accurately and on time, records stay updated, problems are raised early, and management does not need to repeatedly remind you or check your work.
We are a small, fast-moving company with clear expectations and direct feedback. This role suits someone who wants responsibility, enjoys improving how work gets done and can operate independently.

*How to Apply*

Take the next step by completing our application form:
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Note: Only successful candidates will be contacted for the next phase of the selection process. We appreciate your time and interest in joining our team.