EXCLUSIVE FULL-TIME-- Property Maintenace Manager — Dedicated Role + Time Tracking Required

We manage a high-end portfolio of single-family homes with premium, creditworthy tenants. We are seeking a proactive Property & Maintenance Manager to take ownership of our day-to-day operations, ensuring our homes remain in impeccable condition and our residents receive excellent service.
This role is ideal for a hands-on, solution-driven professional who excels at working with our in-house maintenance team to project manage maintenance and rental turns. Should be comfortable managing tenant relations, making use of AI for possible solutions, and validate issue resolution via video and pictures.

This is not a part-time or "work whenever you have time" position. We are looking for someone who can dedicate their working hours to our business and treat this as their primary job.
*** What "Exclusive" Means
During your scheduled working hours, you are expected to be fully dedicated to our company.

• No working for other clients during your scheduled hours
• No simultaneous full-time VA jobs
• No outsourcing or delegating your work to another person
• You should be available and actively working during your agreed schedule
• We are looking for someone interested in a long-term working relationship

We understand that you have a life outside of work, but during your agreed working hours, we expect your professional attention to be dedicated to our business.

*** Remote Time Tracking Is Required
You will be required to use our remote time-tracking software while working.
The software may track items such as:

• Hours worked
• Activity levels
• Work sessions
• Screenshots or periodic activity snapshots, depending on the software settings

This is a mandatory requirement of the position.
If you are uncomfortable using time-tracking software, please do not apply.
The purpose is to maintain transparency, accountability, and an accurate record of working hours—not to micromanage you.

*** Key Responsibilities

• Maintenance & Operations: Serve as the primary point of contact for all maintenance requests. Diagnose issues, coordinate with trusted vendors, and oversee repairs from inception to completion to ensure quality.
• Preventative Maintenance: Schedule and supervise regular property inspections and preventative upkeep (HVAC service, gutter cleaning, landscaping) to preserve asset value.
• Tenant Relations: Manage prompt communication with tenants, resolving concerns quickly and maintaining high resident satisfaction.
• Leasing & Turnovers: Oversee the full turnover process—move-out inspections, managing repairs/cleaning, and preparing homes for new residents.
• Marketing & Tech: Utilize AppFolio to manage maintenance logs and vendor payments. Enhance property listings using WIX for updates and create engaging video tours.

Requirements

• At least 2 years of experience in property management, with a strong focus on residential maintenance and vendor procurement.
• Proficiency in AppFolio (required).
• Exceptional organizational skills and attention to detail.
• Solution-driven attitude and excellent customer service skills.

*** What We Offer

• A portfolio of well-maintained homes with great tenants with high credit scores.
• Opportunity to grow within a rising, stable property management company. We've been in business over 15 years.

If you are a detail-oriented, responsive, dynamic problem solver and maintenance-minded professional, we want to hear from you. Please no agency.