Events Coordinator

POSITION SUMMARY
We seek a highly efficient, enthusiastic, and proactive part-time Events Coordinator to join our growing Live events team to support live event activities and administrative tasks, such as recording and documenting sales, tracking and listing deals, doing intro and outro spiel and other adhoc tasks needed. This role is crucial in optimizing live event processes, maintaining accurate sales records, and supporting the company’s goal of delivering outstanding customer experiences. This is a 3-month contract, which may change depending on the company’s target.

OBJECTIVES
Support live events scheduled from Monday to Saturday, 6 PM to 12 AM EST, or Tuesday to Sunday, 6 AM to 12 PM PH time.
Work closely with the Live Event Host/s and Marketing Event Coordinators in managing the program flow.
Ensure a smooth and engaging experience for live event customers.
Suggest effective promotional materials and activities to help grow live events revenue and attendees.
Record sales accurately and promptly in the live event tracker..
Monitor customer interactions and feedback to improve service quality.
Align expectations and performance based on the Marketing Event team’s Key Performance Indicators (KPI).
Ensures that monthly live event targets are met.

COMPETENCIES
Initiative to prioritize and plan work activities, use time efficiently, and set daily goals and objectives.
Ability to adapt to changes in the work environment and manage competing demands.
Highly skilled in fulfilling and documenting orders systematically in an efficient and timely manner.
Possesses excellent organizational skills and strong attention to detail.
Demonstrates excellent verbal and written communication skills, including active listening.
Possesses strong interpersonal and communication skills along with strong analytical skills.
Has a strong background in working in a collaborative team environment.

SYSTEM REQUIREMENT

Processor: Intel Core i3 / AMD Ryzen 3 or better
RAM: 8 GB minimum
Storage: 256 GB SSD or higher
Operating System: Windows 10/11 or macOS
Internet: Stable connection, preferably 25 Mbps or higher
Webcam: Built-in or external HD webcam
Reliable headset with a clear microphone and noise-canceling capability
Dual-monitor setup preferred

WHO WE ARE
Highland Park is a company making equipment for artists, jewelers, and craftspeople to turn their creative visions into reality through gemstone and glass cutting, and polishing arts.
Our core values are the backbone of our business. We hire and promote based on our core values:
We are inspirational,
We are accountable,
We are transparent,
We are disciplined,
We are aligned, and
We are results-oriented.

COMMITMENT TO DIVERSITY
We hire and reward performance of people on what they bring and welcome diversity in our team. We hold our team to high standards, commitment to our people to grow and advance, develop themselves and be successful–empower you to build your personal, professional and financial well-being to help plan for your future.
Highland Park Lapidary is a diverse environment where we don’t discriminate against their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age.
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