HubSpot & Revenue Operations Specialist

About Us

Dale Carnegie is one of the world’s most respected names in professional training, with more than 1. HubSpot CRM & Marketing Automation — advanced
2. AI Tools & Workflow Automation — ChatGPT, Claude and similar tools
3. Canva & Digital Marketing — campaigns, collateral and content
4. Sales Operations & CRM Analytics — dashboards, pipeline management, reporting and appointment-setter performa years of history and operations in over 90 countries.

We work with organisations to elevate capability, improve performance and achieve stronger business results.

We are building a leaner, smarter, AI-enabled operation and are looking for an exceptional person to take ownership of our HubSpot, sales operations, marketing execution and business systems.

This is not a traditional Virtual Assistant role.

We are looking for someone who takes ownership, spots problems before being asked, gets things done and continually looks for ways to make the business run better.

The Role

You will become the go-to person for our commercial engine.

Your primary responsibility is to own and continuously improve our HubSpot environment, while supporting marketing execution, our appointment-setting team, business operations and the increasing use of AI and automation.

We don’t want someone waiting for a task list.

We want someone who can understand what we’re trying to achieve, take responsibility for the outcome and make it happen.

Key Responsibilities

HubSpot & Revenue Operations

• Own our HubSpot portal day to day, including contacts, companies, deals and pipelines
• Maintain high standards of CRM data accuracy and integrity
• Add and enrich leads from ---------- and other prospecting sources
• Build and improve workflows, sequences and automations
• Manage email templates and outbound sequences
• Monitor pipeline movement and identify stale deals, missing information and breakdowns in process
• Build dashboards showing sales activity, appointments, conversions and pipeline health
• Troubleshoot HubSpot issues and continuously improve how we use the platform
• Manage inbox rotation and mailbox settings to support email deliverability
• Identify where leads are leaking from the sales engine and recommend improvements

Sales & Appointment-Setter Support

• Ensure appointment setters have the systems, data and sequences required to perform
• Monitor activity, appointment quality and conversion performance
• Identify gaps in execution and follow-up
• Review performance with the team and progressively help coach appointment setters to improve results
• Ensure leads and opportunities are being managed correctly through HubSpot

Marketing Execution

• Coordinate and execute email marketing campaigns
• Build event and workshop registration and follow-up campaigns
• Assist with marketing and outbound copy using AI
• Create and adapt professional marketing collateral using Canva
• Coordinate basic social media and digital content
• Measure campaign performance and recommend improvements

AI & Automation

AI is an important part of how we intend to operate.

You will be expected to:

• Use AI tools confidently as part of your everyday work
• Identify repetitive work that can be automated or eliminated
• Use AI to improve marketing, communications, reporting and administration
• Continually explore better ways of working
• Help us become a more efficient, AI-enabled organisation

Business & Operations Support

The role will also support selected operational functions, including:

• Program and workshop coordination
• Event setup
• Client communications
• Meeting and appointment coordination
• Preparing and adapting documents and presentations
• Maintaining process documentation
• Taking a verbal or written brief and turning it into a professional finished result

Who We’re Looking For

You will need:

• Strong, hands-on HubSpot experience
• Excellent written and spoken English
• Strong understanding of CRM systems, workflows, automation and data
• Experience supporting sales or outbound marketing
• Strong attention to detail
• Confidence using Canva
• Strong practical experience using AI tools
• Excellent organisation and follow-through
• The ability to work independently
• The confidence to hold other people accountable
• A strong problem-solving mindset

Most importantly, you are someone who takes ownership and gets things done.

When you see something that isn’t working, you don’t simply report the problem. You investigate it, think through the options and recommend a solution.

Highly Regarded

Experience with any of the following will be advantageous:

• ----------
• HubSpot certifications
• B2B sales operations
• Revenue Operations / RevOps
• Appointment-setting teams
• Marketing automation
• Professional services, consulting or training businesses
• Advanced AI tools and workflow automation

What Success Looks Like

Within your first 90 days, we expect you to:

• Understand and confidently operate our HubSpot environment
• Take ownership of CRM accuracy and pipeline integrity
• Produce clear reporting on sales activity, appointments, conversions and pipeline
• Improve existing workflows and automations
• Ensure our appointment setters are properly supported and accountable
• Execute marketing activity reliably and professionally
• Identify opportunities where AI can remove repetitive work
• Bring us ideas and improvements without waiting to be asked
• Become increasingly capable of running this part of the business with minimal supervision

Working Hours

This is a full-time, long-term remote position based in the Philippines, Monday to Friday.

You will need meaningful overlap with our Brisbane, Australia team during normal business hours. Exact working hours can be agreed with the successful candidate.

Salary

A$1,900–A$2,500 per month, depending on your HubSpot expertise, experience and overall capability.

We are prepared to pay at the upper end of the range for an exceptional candidate who can demonstrate genuine ownership of HubSpot, sales operations, AI and business improvement.

How to Apply

Please provide:

1. Your CV/resume.
2. A 2–3 minute video answering these four questions:

• What is the most complex HubSpot environment you have personally managed?
• Tell us about a business or HubSpot problem you identified and fixed without being asked.
• Give us an example of how you have used AI or automation to improve a business process.
• If you joined us, what would you want to understand and improve during your first 30 days?

Applications without the video will not be reviewed.

We are not looking for someone who simply completes assigned tasks.

We are looking for someone who wants to own a function, improve it and become an important part of our business.