Senior Client-Facing AI Automation & Solutions Tech VA

Senior Client-Facing AI Automation & Solutions
Tech VA
Compensation: Starting at $15/hour, with an eventual target of $2,000–$3,000 USD/month, depending on
experience, availability, and proven client-facing deployment capabilities
Schedule: CST Time Zone
Employment Type: Contract
Seniority: Senior-Level

About the Role

We are looking for a Senior Client-Facing AI Automation & Solutions Tech VA who can bridge the gap
between client business needs and technical implementation.
This is not a purely execution-focused automation role. You will join discovery and sales calls, understand
the client's operational challenges, determine technical feasibility, recommend practical solutions, scope
implementations, and then take ownership of building, testing, deploying, and stabilizing those solutions.
The ideal candidate is a hands-on AI automation specialist with strong client-facing and business
communication skills who can work independently with minimal supervision. You should be comfortable
turning ambiguous business problems into clear technical solutions while maintaining realistic expectations
around scope, timelines, complexity, and fulfillment requirements.
Key Responsibilities

Client Discovery & Technical Consulting

Join prospect and client discovery calls as the company's technical solutions expert.
Lead the technical portion of discovery conversations and uncover:
Current workflows and processes
Operational bottlenecks
Existing systems and tools
Business requirements
Automation opportunities
Desired outcomes and success metrics
Ask strong technical and operational questions to fully understand the client's needs.
Identify the most practical initial solution based on business value, technical feasibility, complexity,
cost, and deployment risk.
Clearly communicate technical limitations and avoid overpromising.

Solution Design & Scoping

Translate discovery findings into clear technical scopes and implementation plans.
Develop workflow maps, technical requirements, milestones, timelines, dependencies, and
estimated fulfillment requirements.
Assess technical feasibility, implementation complexity, risks, integrations, and potential blockers
before proposals are finalized.
Support Client in developing accurate proposals and setting realistic client expectations.
Support solution demonstrations and technical presentations when required.

AI Automation & Implementation

Build, configure, test, and deploy approved AI automation solutions.
Develop CRM automations, AI agents, lead qualification systems, appointment-booking workflows,
follow-up sequences, and system integrations.
Integrate third-party platforms through APIs, webhooks, and automation tools.
Work with platforms such as GoHighLevel and leading no-code/low-code automation platforms.
Build and deploy solutions involving AI voice, SMS, email , lead reactivation, candidate engagement,
and appointment setting where applicable.
Ensure implementations are scalable, reliable, and aligned with the approved scope.

Testing, QA & Troubleshooting

Test every workflow end-to-end before client launch.
Validate integrations, triggers, actions, data flow, notifications, and edge cases.
Troubleshoot technical issues independently and resolve problems with minimal supervision.
Identify and address potential failure points before deployment.
Minimize technical errors, rework, and preventable scope changes.

Client Implementation & Post-Launch Support

Own client onboarding and implementation from approved scope through successful deployment.
Provide clear and proactive updates on progress, blockers, decisions, and next steps.
Create technical documentation and implementation records for every deployment.
Support post-launch stabilization and troubleshoot issues that arise after implementation.
Ensure reliable handoff and maintain stable, functioning automations after launch.
Identify potential expansion opportunities only after the initial implementation has produced a
measurable result.
Cross-Functional Collaboration
Coordinate effectively with closers, account managers, developers, internal teams, and third-party
vendors.
Communicate technical requirements and implementation needs clearly to non-technical and
technical stakeholders.
Proactively manage dependencies and escalate critical blockers when necessary.
Manage multiple client opportunities and implementations while maintaining quality and
responsiveness.

Required Qualifications

Senior-level experience designing, building, testing, and deploying AI automation solutions for
external clients.
Proven experience participating in client discovery, technical consulting, or solution-selling
conversations.
Ability to ask strong technical and operational questions and independently identify appropriate
solutions.
Demonstrated ability to translate business problems into:
Technical requirements
Workflow designs
Implementation scopes
Timelines
Milestones
Deployment plans
Strong hands-on experience with:
CRM automation
APIs
Webhooks
AI agents
Lead qualification
Appointment booking
Follow-up automation
System integrations
Strong proficiency with GoHighLevel and leading no-code/low-code automation platforms.
Ability to assess technical feasibility, implementation complexity, risks, dependencies, and fulfillment
requirements before a proposal is finalized.
Excellent client-facing communication skills and strong business judgment.
Ability to avoid overpromising and set realistic expectations with clients.
Capable of working independently with minimal direction or hand-holding.
Strong troubleshooting and problem-solving abilities.
Ability to document solutions and test workflows end-to-end.
Demonstrated ability to provide reliable post-launch support.
Must have verifiable examples of successful client deployments.

Preferred Qualifications

Experience supporting staffing, recruiting, professional services, or agency clients.
Experience building:
AI voice systems
SMS automation

Email automation
Lead-reactivation campaigns
Candidate-engagement systems
Appointment-setting workflows
Familiarity with white-label AI automation agency delivery.
Experience supporting proposal development, solution demonstrations, and sales calls.

Knowledge of data privacy, permission management, and secure credential handling.
Experience managing multiple client implementations simultaneously.
Experience coordinating with closers, account managers, developers, and third-party vendors.
Strong understanding of client delivery processes and post-launch support.

What Success Looks Like
In this role, success means being able to take ownership of an opportunity from discovery → solution
design → scoping → proposal support → implementation → testing → launch → stabilization without
requiring continuous oversight.
You should be able to confidently answer:
“What does the client need, what is the best technical solution, how should we scope it,
how do we build it, and how do we make sure it works?”
You are expected to balance technical capability, business value, client experience, and
implementation risk in every solution you recommend.

Key Performance Indicators (KPIs)

Discovery calls attended and converted into technically viable solution plans.
Speed and accuracy of technical scoping following discovery calls.
Percentage of deployments delivered on time and within approved scope.
Successful end-to-end testing before client launch.
Low rate of rework, technical errors, and preventable scope changes.
Client satisfaction and responsiveness throughout implementation.
Clear documentation and reliable handoff for every deployment.

Ability to manage opportunities and implementations without continuous oversight.
Stability and reliability of automations after launch.
Quality of technical recommendations and accuracy of implementation estimates.
Ideal Candidate Profile
The ideal candidate is a senior AI automation practitioner who can also operate confidently in front of
clients.

You are not simply someone who knows how to build workflows—you understand why the workflow
should be built, what business problem it solves, what is realistically achievable, and how to
successfully deliver it to a client.
You take ownership, communicate proactively, think commercially, troubleshoot independently, and are
accountable for the outcome of every implementation you take on.

Contract & Working Requirements

Contract position
Must be available to work within CST hours
Starting compensation of $15/hour
Potential to reach $2,000–$3,000 USD/month based on experience, availability, and demonstrated
client-facing deployment capability
Candidates must be prepared to provide verifiable examples, case studies, portfolios, or
demonstrations of successful AI automation deployments