Admin & Operations Assistant

We're Hiring: Admin & Operations Assistant
Location: 100% remote (based in Philippines)
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Hi! I’m Lawrence, founder of JazzUpCo - one of the fastest-growing home brands in the US, redefining how people experience modern dining and everyday elegance.

Our vision is simple: when people think of beautifully designed, high-quality flatware and homeware (with household appliances on the way), they think JazzUpCo. We’ve already served over 100,000 customers and are now building a global, design-first homeware brand.

At JazzUpCo, growth comes from turning great ideas into great execution. As we continue to scale across multiple channels - from Shopify and Amazon to retail and wholesale - strong operations become increasingly important.

We’re looking for a proactive, curious Admin & Operations Assistant to join our team!

In this role, you’ll be the glue that keeps our day-to-day running smoothly, helping manage everything from admin and multi-country compliance to e-commerce fulfillment and inventory tracking. If you're naturally curious, detail-oriented, and love bringing order to day-to-day workflows, we’d love to hear from you!
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Role Overview:

Administrative role:

• Support in recruitment and onboarding process, including creating job postings, screening candidates, coordinating interviews and preparing onboarding materials.

• Maintain internal FAQs, and maintain SOP documentation to keep team resources up to date.

• Handle routine payments (suppliers, affiliates, expenses), audit shipping invoices and sales tax data for discrepancies.

• Maintain an organised compliance calendar to ensure timely statutory, legal, and tax filings across Singapore, Canada, and the US.

• Gather required financial data, prepare filing packages, and coordinate with our Business Support staff to ensure error-free submissions.

• Monitor software subscription renewal schedules, conduct market research for alternative tools and coordinate vendor demos.

• Coordinate internal team communications, manage routine approval requests, and assist with periodic company updates.

Operations role:

• Maintain inventory planning sheets, including forecasting, stock planning and shipment tracking.

• Monitor fulfilment and regularly audit orders to ensure they are processed accurately and on time.

• Maintain operational trackers for claims, missing inventory, packaging accuracy and other fulfilment issues, etc.

• Identify any inefficiencies or potential issues, and provide insights on how we can improve our operational processes and systems.

• Support B2B operations, including database cleanup, software administration and the fulfilment of wholesale orders.

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You’re a Fit If You Have:

• You have a natural curiosity to dig into unfamiliar topics and find clear answers online independently.

• Natural organizer who ensures processes are followed and deliverables hit their target dates.

• You are comfortable working with spreadsheets, forecasting stock needs, auditing fulfillment issues, and keeping tabs on 3PL packaging accuracy and wholesale orders.

• Able to work independently without hand-holding, with a keen eye for detail that spots mistakes, typos, or stock count errors before they cause issues.

• Adaptable team player who thrives switching between admin tasks and operations support.

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Why Join JazzUpCo?

• 100% Remote

• Fast Growth, Real Ownership – Your work directly impacts our product performance and global expansion.

• Paid Time Off & Benefits

-Learning & Career Path – Learn directly from the founder and consultants and growing into a senior Admin & Ops executive.

• Growth-Focused Culture – We’re big on learning, feedback, and continuous improvement.

• Not just a number in the org chart – Every team member is heard, supported, and part of the journey and your voice is actually heard.

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Our Culture: E-F-G

E - Excel
We don’t believe in coasting. If we’re going to do something, we do it well - with care, thought, and pride in the details.

F - Fulfilment
It’s not just about the work we do - it’s how we feel doing it. We build things that excite us, challenge us, and make us proud.

G - Growth
The best journeys bring out your best. This role is designed to sharpen your skills, push your thinking, and grow with you - with mentorship, feedback, and the space to lead.
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Next Steps:
1) Apply → Via the application form - ---------- (OJPH)
2) First Interview → Get to know each other
3) Trial Task → Show us how you think and execute
4) Join the Team → Onboarding + probation → full-time hire

We can’t wait to meet you ????