CREDIT DISPUTE SPECIALIST — REMOTE

We are looking for an experienced Credit Dispute Specialist to join our growing team.

This is NOT an entry-level position. We are looking for someone who already understands the credit dispute process and can step into an established workflow without requiring extensive training on the fundamentals.
We will train you on our company's specific processes and SOPs, but you should already have a strong understanding of credit disputes and be comfortable working independently.

POSITION DETAILS

• Starting Rate: $10 per completed client file/round
• Trial Period: Paid trial
• Work Environment: 100% Remote
• Long-Term Opportunity: Consistent ongoing client files available for candidates who successfully complete the trial
• Growth Opportunity: We are building and expanding our dispute team, so there is room for increased responsibility as the company grows

This is a production-based role rather than an hourly position. Compensation is paid per client file/round completed accurately according to our SOPs and documentation requirements.

YOU MUST ALREADY HAVE EXPERIENCE WITH:

• DisputeFox
• CFPB complaints/disputes
• FTC reports/processes
• Experian backdoor methods/processes
• Credit report analysis
• Client documentation review
• Identity theft and factual dispute workflows
• Bureau dispute submissions
• Managing multiple client files simultaneously
• GoHighLevel or similar CRM systems

You should understand how to review a client's credit profile, identify inaccuracies and inconsistencies, determine the appropriate dispute strategy, properly document your work, and move files through the dispute process efficiently.

We will train you on how WE do things. We will not be training you on the fundamentals of credit disputes.

WE ARE LOOKING FOR SOMEONE WHO:

• Is highly organized and detail-oriented
• Follows SOPs and instructions exactly
• Understands dispute strategy—not just how to generate letters
• Can manage multiple client files without becoming disorganized
• Works efficiently without sacrificing accuracy
• Can work independently without constant supervision
• Communicates professionally with team members
• Takes accountability and ownership of their work
• Can receive feedback and make corrections quickly
• Does not require heavy training on basic credit dispute processes
• Is proactive and solution-oriented, not someone who simply waits for instructions
• Pays attention to patterns and results across client files and communicates what they notice
• Speaks up when something isn't working and comes prepared with possible solutions
• Recognizes what IS working and looks for opportunities to improve or build on it
• Thinks beyond simply completing the assigned task and looks for ways to improve results, efficiency, and processes

We value team members who think critically. If you notice a recurring issue, an opportunity to improve a process, or a strategy that appears to be producing strong results, we want you to speak up.

PRODUCTIVITY EXPECTATIONS

This is a production-based role.

As you become familiar with our internal processes, an initial benchmark will be approximately 5–8 completed client files/rounds per full working day, depending on file complexity and assigned workload.
Quality and accuracy come first. We are not looking for someone who rushes through client files simply to increase their completed-file count.

Your work will be evaluated based on:

• Accuracy and quality
• Dispute strategy
• Efficiency
• Ability to follow SOPs
• Organization and documentation
• Communication
• Reliability
• Initiative and problem-solving
• Overall client-file output

PAID TRIAL & TRAINING PROCESS
Candidates selected after the interview will begin with a paid trial period.
We will first walk you through our internal workflow and show you exactly how we expect client files to be handled.

You will then be assigned client files to complete using our process. During your initial trial files, your work will be reviewed at specific checkpoints before final submissions are made.

This may include review of:

• Dispute letters
• FTC documentation
• CFPB complaints
• File documentation
• Submission confirmations/screenshots

As you demonstrate accuracy, consistency, and a strong understanding of our process, you will be expected to complete files more independently with less supervision.

The purpose of the trial is to evaluate your actual ability to perform the work, follow our processes, think critically, accept feedback, communicate effectively, and consistently produce accurate client files.
Candidates who successfully complete the trial may be offered consistent ongoing work with our dispute team.

HOW TO APPLY

Please submit ALL of the following:

1. Your resume
2. A 2–3 minute Loom/video introducing yourself and briefly explaining:

• Your previous credit dispute experience
• How long you've worked with DisputeFox
• Approximately how many client files you have managed at one time
• Your experience with CFPB and FTC processes
• Your general dispute workflow/process

3. Blurred/redacted screenshots demonstrating your experience inside relevant systems/platforms.
Do NOT include client names, Social Security numbers, dates of birth, addresses, account numbers, credit report information, or any other sensitive client information.
4. Answer the following scenario:
“You receive a new client file containing collections, charge-offs, late payments, and inconsistent personal information across the three credit bureaus. Walk us through how you would review the file, determine what should be addressed first, and begin the dispute process.”

IMPORTANT
To confirm that you actually read this entire job post, put:
“CFPB READY”
at the very top of your application.

Applications that are missing the phrase, resume, video, screenshots, or written response will not be considered.