Operations Coordinator (AI & Customer Success)

Florida-Based Pest Control Company | Long-Term Career Opportunity

Operations Coordinator (AI & Customer Success)

Full-Time or Part-Time | Remote | Work with a Fast-Growing Florida Pest Control Company
This is NOT a Typical Customer Service Job

If you're looking for a job where you simply answer phones all day, this probably isn't the right opportunity.

We're looking for someone who is highly intelligent, enjoys solving problems, loves learning new technology, and wants to become an important part of a growing company.

At Wise House Pest Control, we're building one of the most technology-driven pest control companies in the United States. We invest heavily in AI, automation, technology, and creating exceptional customer experiences.

We're looking for someone who wants a long-term career—not just another virtual assistant job.
About Wise House Pest Control

Wise House Pest Control is a family-owned company based in Florida, USA. We proudly serve homeowners and businesses throughout South Florida while continuously investing in technology to improve our operations.

Our goal is simple:

Build the best customer experience in our industry while creating one of the smartest, most efficient pest control companies in America.

We're assembling a team of people who enjoy learning, solving problems, embracing AI, and helping a business grow.

What You'll Be Doing

Your responsibilities may include:

• Answering customer phone calls professionally
• Responding to customer email s, text messages, and online chats
• Scheduling pest control appointments
• Learning our services and pest control terminology
• Using ChatGPT and AI tools to improve communication and efficiency
• Working inside CRM systems
• Updating customer records accurately
• Supporting our scheduling and operations teams
• Following up with customers
• Helping improve internal systems and processes
• Learning new software quickly

No two days are exactly the same, and we love people who enjoy variety and solving new challenges.

Who We're Looking For

We are looking for someone who:

• Speaks excellent English (spoken and written)
• Learns quickly
• Thinks critically and solves problems independently
• Is naturally curious
• Loves technology
• Is highly organized
• Has exceptional attention to detail
• Works well without constant supervision
• Takes ownership of their work
• Enjoys continuous learning
• Has a positive, professional attitude

Experience We Love

Experience with any of these is a plus:

• Google Workspace
• Google Sheets
• CRM systems
• Slack
• ChatGPT
• AI tools
• Scheduling software
• Customer Success
• Administrative support
• Sales support
• Process improvement

Compensation

Starting pay:
$8–12 USD per hour**, depending on experience, communication skills, and demonstrated ability.

Outstanding performers will have opportunities for additional responsibilities, bonuses, and long-term growth within the company.

REQUIRED VIDEO SUBMISSION

Applications without a video submission will NOT be reviewed.

We hire based on communication skills, professionalism, personality, and the ability to think independently—not just what's written on a résumé.

Please record a 2–5 minute video of yourself using Loom, Google Drive, YouTube (Unlisted), or another video-sharing platform.

In your video, please answer the following:

1. Introduce yourself.
2. Tell us about your work experience.
3. Why do you want to work for Wise House Pest Control?
4. Why do you believe you're the best candidate for this position?
5. Tell us about the most difficult problem you've solved at work and how you solved it.
6. Show us one real example of how you use ChatGPT or AI in your daily work.
7. Tell us one thing about yourself that is NOT on your résumé.
8. Ask us one question you would genuinely like answered if you were invited to an interview.

Important

Please speak naturally.

Do NOT read from a script or an AI-generated response.

We're evaluating:

• Your communication skills
• Your English fluency
• Your personality
• Your confidence
• Your ability to think on your feet

We'd much rather hear the real you than a perfect script.

How to Apply

Please complete ALL of the following steps.

Step 1

Begin your application with this exact sentence:

"I love learning new technology and solving difficult problems."

Step 2

Attach your résumé.

Step 3

Include your video submission.

Step 4

Tell us which software you've used professionally.

Examples include:

Google Workspace

Google Sheets

Slack

CRM platforms

Microsoft Office

RingCentral

Zoom

ChatGPT

GoHighLevel

Any other business software you've mastered

Final Note

We believe great people are our greatest investment.

We're looking for someone who wants to build a career, continue learning, embrace new technology, and become an important part of our team for years to come.

If you're someone who enjoys solving problems, loves learning, communicates professionally, and takes pride in producing exceptional work, we'd love to hear from you.