Operations VA for AI Call-Answering Agency (Long-Term Role)

We are building a fast-growing AI call-answering agency serving local businesses (plumbers, roofers, HVAC, med spas, etc.).
We already have an engineer developing our automation system now we need a highly organized, detail-oriented Operations VA to help run the daily backend of the business.

This is a long-term position with room to grow.
No coding required just strong organization and reliability.

Your Core Responsibilities

You will become the operations backbone of the business:

Daily Tasks

Send daily outreach messages (SMS + email ) to potential clients

Manage and organize the CRM (GoHighLevel)

Update lead statuses, tags, and notes

Monitor conversations + follow-up sequences

Assist with appointment scheduling

Maintain and update client details (hours, pricing, service areas)

Weekly Tasks

Review call transcripts for quality control

Prepare weekly client summaries

Build and update onboarding forms

Upload reports/data into Google Sheets

Run weekly performance reports

Monitor automations + notify the engineer of any issues

Assist with basic customer support

Monthly Tasks

Help organize internal SOPs

Support system improvements

Assist with onboarding new clients

Keep CRM and documentation clean + accurate

???? You’re a Great Fit If You…

Have CRM experience (GoHighLevel is a BIG plus)

Are comfortable sending outreach messages

Have good written English

Are reliable, organized, and detail-oriented

Can follow SOPs (we provide training)

Learn fast and handle repetitive tasks with accuracy

Have stable internet and a quiet work environment

Want a long-term role with growth potential

What You Get

25 hours/week (5-hour shifts, Monday–Friday)

Paid 60-day trial: $3/hr

Raise after trial: $4–$5/hr depending on performance

Opportunities for promotions (Client Success, Team Lead, etc.)

Clear training, SOPs, and step-by-step instructions

A supportive founder + engineer to help you succeed

Long-term, stable work with increasing responsibilities

This Role Is NOT for You If…

You’re juggling 3–5 clients already

You disappear without communication

You struggle with organization

You can’t handle repetitive workflows

You’re looking for short-term projects

We want someone who can grow with us and eventually help manage 10–20+ clients.

How to Apply

Please send:

A short introduction (1–2 minutes voice note or typed message)

Your experience with CRM tools (especially HighLevel)

Your experience with outreach or admin tasks

Your internet speed screenshot

Your availability (days/hours)

Applicants who follow instructions will be prioritized.